Office Assistant

Title: Office Assistant
Pay Rate: $25/hr
Job Type: 3+ month contract
Shift(s): Mon Fri, 8am 5pm
Location: Palo Alto, CA 94305

Job Code: JPC-9856/1313299

*Background Check Required*

Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).

Job Description:

R&DE is looking for an Office Assistant to administer, implement, and interpret university and department policies and procedures on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment

Core Duties:

• Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
• Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
• Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
• Provide guidance and counsel, oversee, and develop a wide range of programs and services, analyze effectiveness, and make recommendations for future programs.
• Reconcile complex issues; analyze diverse transactions from multiple sources.
• Summarize data from multiple sources, prepare management reports and presentations.
• Identify and evaluate data needs, manage the implementation and development of technology.
• Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison represent department and university at meetings and events.
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
• Serve as a subject matter expert to other departments; represent unit/department.
• May oversee, analyze, and assist in financial processes and development of budgets.
• Serve as a key member of university wide teams and projects.
• May represent Stanford at public events, such as fairs, athletic events, and registrations, greet and serve as a resource on unit and general inquiries.
• Apply knowledge, expertise, and experience to resolve issues in a timely fashion, including those that are ambiguous and/or sensitive.
• Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g., people skills, communication, such as active listening, interpersonal and intrapersonal relationship, teamwork, emotional intelligence, collaboration/conflict management) to meet position requirements.
• Demonstrate a wide range of people (or soft skills) to build and sustain respectful and collaborative relationships/networks, internal and external to R&DE.
• Track trending issues raised by students and proactively prepare communications to address such issues before they escalate.

Requirements:

• Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
• Strong communication skills to communicate information clearly and effectively to internal and external audiences, client groups, and management.
• Advanced analysis and problem-solving skills.
• Advanced computer skills, including experience with Microsoft Office Suite.
• Advanced customer service skills.
• Relevant computer systems/technology experience.
• Understanding of financial transactions.
• Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

TEKBERRY OFFERS A $100 payment FOR REFERRALS!

Tekberry, Inc. a Soal Technologies company, is an equal opportunity employer. US citizens, Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to work Corp to Corp or to sponsor H-1B visas currently. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job! Check out all our jobs at https://tekberry.com/search-jobs/

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