Kennel Shift Manager

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

SUMMARY: Directs, supervises, plans, and implements the programmatic and some administrative duties of the employed staff at The Dog House. Maintains customer relationships and works directly with the General Manager and Business
Owners.

DUTIES AND RESPONSIBILITIES:

• Can perform all Kennel Technician and Receptionist role responsibilities
• Has a positive attitude, customer service skills and maintains a positive relationship with clients
• Responsible for managing the day-to-day operations ensuring timely completion of kennel tasks
• Is self-motivated and requires little to no direction managing day to day activities
• Can make decisions in the best interest of The Dog House
• Uses common sense when dealing with the unknown issues or daily situations that require quick decision making. i.e., staff call outs, employee dissatisfaction.
• Assigns shift tasks for Kennel Technicians
• Can perform all software functions including some administrative tasks
• Take supply inventory
• Supervises, motivates, and signs off staff training
• Monitors quality of work; assuring staff conform to organizational policies and procedures and government regulations
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Coaches staff following The Dog House disciplinary policies and provides corrective action
• Reports to General Manager
• Must be able to collaborate with General Manager and Business Owners

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees
• Indirectly supervises employees
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems .

QUALIFICATIONS:

• 2-5 years working as a Kennel Technician or Veterinary Technician
• 1-5 years managing staff
• Must possess a current valid driver's license
• Must have reliable transportation

Job Type: Full-time

Salary: $11.00 - $15.00 per hour

Schedule:

• 12 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person