Lead Network Engineer

At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. Join our dynamic IT team as a Lead Network Engineer.

The Lead Networking Engineer is the architect of Build-A-Bear's technological future. As the driving force behind all network team projects, this role shapes our organization's technological landscape for success in today's fast-paced digital world.

Responsibilities:

• Project Management:
  • Handles all project management responsibilities for the network team
  • Communicates project progress and manages timelines
  • Interfaces with stakeholders to determine solutions
• Systems Development:
  • Initiates and participates in planning and developing networking technologies and management systems
  • Manages scheduling, testing, and implementation of network tools and enhancements
• Systems Architecture:
  • Reports on new networking technologies and recommends actions
  • Architects technical solutions and develops new networking tools
• Team Development:
  • Assists in employee reviews by providing performance data
  • Mentors team members and other IT employees
• Systems Maintenance:
  • Configures and troubleshoots enterprise infrastructure devices
  • Develops automated responses, reports, and alarms
  • Leads the maturation of IT network technologies and processes
  • Manages Change Management process for the Core Network Team
  • Reviews security threats and implements countermeasures
  • Analyzes network changes for connectivity and performance impacts
  • Manages monitoring and alerting in network systems

Required Qualifications:

• 5 years' experience in Cisco networking and voice technologies, in securing infrastructure systems and in project management
• Able to lift 25 lbs.
• Able to work in constrictive locations
• Able to be on call at all hours of day, as position is part of an on-call rotation (1 week per month).

Preferred Qualifications:

• Bachelor's degree in Information Technologies
• 5 years plus experience in Cisco networking and voice technologies, in securing infrastructure systems, in project management and interdepartmental collaboration
• CompTia Project+, CCNA and/or CCNP certifications
• Cisco Certified Network Admin or Cisco Certified Network Professional - Router and Switch

Behavioral Traits for Success:

• Makes decisions based on careful understanding of available information, technical knowledge, and consideration for all sides of the issue
• High standards of quality and accuracy
• Accurate and timely communication
• Strong commitment to tasks and commitments
• Collaborative, patient, and inclusive communicator

Working Environment:

• Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
• Corporate Office located St. Louis, MO
• Hybrid work schedule

Your Performance Will Be Measured On:

• Project Timelines: Ability to successfully manage and oversee team projects and milestones
• Performance and availability of systems
• Communication that is timely, clear and concise
• High quality incident communications
• Effective planning and organization of network systems
• Effective new network product development processes
• Stakeholder Feedback