Floater Personal Banker (Full Time) - Oklahoma, Expressway

POSITION PURPOSE

Responsible for performing a broad variety of financial services as needed at multiple locations including Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquiries regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships. The Floater will be expected to travel to all DFW area banking centers as necessary for staffing coverage needs to maintain service levels.

Required Skills
Professional appearance and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
Excellent communications and public relations skills.
Well organized.
Detail oriented
Willingness to assist others.
Strong typing abilities.

Required Experience
High school graduate or equivalent.
Good understanding of financial services and products provided.
Excellent knowledge of Teller policies and procedures.
Understanding of customer bookkeeping procedures.
Knowledge of Company products, sales policies, and procedures.
At least one year of related experience required.
Customer service and data entry experience preferred.
Prior Banking experience required.

This position has the following travel requirements: Regular travel to branch locations within the area and dependable transportation. On rare occasions may include out of town travel with overnight/multiple night stay in some out of town locations. When not working at the designated home banking center, mileage driven will qualify for reimbursement in accordance with the Banks Mileage Allowance Policy.