Deli Assistant Manager (LAKEWOOD RANCH)

Deli Assistant Manager

A Deli Assistant Manager is under general supervision of the department manager. We are looking for a courteous, customer-focused Deli Assistant who is committed to providing customers with the best service possible. Deli Assistant will clean and prepare workstations and displays, answer questions and respond to customer requests, and provide information to clients to ensure that they select the products that best fit their needs.

Essential Duties and Responsibilities:

· Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.

· Recommending, slicing, weighing, packaging, and pricing meats and cheeses.

· Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.

· Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.

· Following all food safety and sanitation procedures established by the company and other regulatory agencies.

· Cooperating with others to ensure customer satisfaction.

· Confirming that all displays, products, and services comply with company standards.

· Perform other duties are assigned.

Education requirements:

High School diploma or General Education Degree (GED)

Experience/Skills:

· Minimum 6 months of customer service experience

· Deli counter or food preparation experience may be required.

· Ability to operate equipment, such as meat and cheese slicers, scales, cash registers, etc.

· Excellent customer service, communication, and math skills.

· Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.

· A courteous and efficient approach to handling customer requests, questions, and complaints.

· Depending on local jurisdiction, a food handling permit may be required

Physical Requirements:

· Ability to lift up to 25-50 pounds when needed

· Ability to stand throughout shift

· Ability to lift items above head

· Ability to stoop, bend and lift items

Application Process:

Submit resume with pay history