Care Navigator

Job Title: Care Navigator

Full time

Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon.

Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility.

The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.

WHAT IS GREAT ABOUT THIS OPPORTUNITY

Vision: Sharing the power of mental wellbeing

Mission: Providing compassionate care throughout our community

Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing.

Welcoming community and a great place to raise a family.

Care Navigator Pay Range:

Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.

Salary: $18.92 - $28.37 DOE

Care Navigator Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403 (b) Retirement Plan
• Paid Vacation & Wellness Days
• Life Insurance
• Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Employee Discounts
• Employee Assistance Program (EAP)
• Wellness Program
• Tuition Reimbursement Program

Care Navigator Summary: Care Navigators works as a member of an interdisciplinary team to build working relationships, solve problems and support individuals seeking and receiving services. Responsibilities will primarily consist of guiding, assisting and supporting individuals who have psychiatric, substance abuse, medical, social and legal issues to improve their daily living skills, and assist them in their recovery process. Care Navigators work closely with KBBH therapists, psychiatric providers, community partners, and the client’s medical providers. This position involves participation and implementation of program goals and objectives to promote a strengths-based, wellness-informed client centered approach to assisting individuals in achieving consumer-driven and medical goals.

Care Navigator Education: Must meet Oregon State (OARS) requirements and MHACBO certification as a "Qualified Mental Health Associate (QMHA)," meet the following qualifications:

• Bachelor's degree in a behavioral science field
• A combination of at least three years relevant work, education, training, or experience.

Care Navigator Experience: Experience to demonstrate the competencies to identify precipitating events:

• Ability to communicate effectively.
• understand mental health assessment, treatment, and service terminology and apply each of these concepts.
• Implement skills development strategies, and identify, implement, and coordinate the services and supports identified in an ISSP.
• Preferred experience: Previous experience working with adults diagnosed with mental illness or any disability group preferred.

Care Navigator Responsibilities:

• Works with clients to identify and address barriers to attendance and treatment.
• Develops attendance plans with clients to promote engagement.
• Monitor client’s services and offers support.
• Collaborates with a multi-disciplinary team.
• Demonstrates strong communication, problem-solving and relationship-building skills.
• Conduct screenings and assist clients/potential clients with OHP applications and renewal applications.
• Responsible for ensuring timely referrals to internal and external resources. Receives and processes referrals within established policies and procedures, guidelines, and turnaround times.
• Responsible for tracking and documenting referral disposition, including following up with the client. Documentation includes data collection, electronic health record (EHR) documentation, response letters, and requests for records.
• Participate in team treatment and coordination, providing critical information to the team as well as executing referral and navigation recommendations from the team.
• Provide case management and skills-building services, in accordance with the treatment plan.
• Provide group treatment and skills-building services in accordance with the treatment plan.
• Complies with federal, state, and local legal confidentiality requirements, including HIPAA and Oregon Administrative Rules.
• Enhances personal growth and development through attendance and participation in meetings and conferences.

Certificates, Licenses, Registrations: Valid Oregon driver’s license, insurable driving record. Personal automobile insurance is required if clients are transported, or any agency business is conducted by the employee using his/her personal vehicle. Employee must meet the requirements to become MHACBO QMHA Certified. Certification must be maintained for the length of employment. Driving is a requirement for this position. Proof of insurance must be provided to the HR department. Coverage must remain current.

Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status, or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need.