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Eligibility and Financial Clearance Supervisor, Day Shift, Patient Financial Services
•12 days ago
| Estimated Pay | $20 per hour |
|---|---|
| Hours | Part-time |
| Location | Gaithersburg, Maryland |
Compare Pay
Estimated Pay We estimate that this job pays $20.02 per hour based on our data.
$14.11
$20.02
$32.31
About this job
Adventist HealthCare seeks to hire an experienced Eligibility and Financial Clearance Supervisor who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
As an Eligibility and Financial Clearance Supervisor, you will:
•Develops, implements, supervises and monitors processes related to eligibility and verification of benefits, pre-authorization of services, patient financial assistance and financial counseling activities
•Provides direct support to the other Pre-Access Supervisors and sets works with team to ensure appropriate expectations regarding verification, pre-authorization, collection and counseling standards through established departmental policies and procedures
•Responsible for the development of new programs to improve the coordination and delivery of financial clearance related activities to ensure ongoing maintenance of efficient and effective operational workflows related to the financial clearance new and existing patients
•Demonstrate, through plans and actions, that there is a consistent standard of excellence to which all department work is expected to conform
•Collaborates closely with key stakeholders in Patient Access, including direct interaction with physicians and clinic support personnel on all financial reporting matters, operational outcomes and issues to assist with developing and maintain productive working relationships
•Ensures appropriate communication is maintained with physicians, Patient Access support staff, third party payors, and the patients and their guarantors to assist with optimizing appropriate financial clearance, timely access to care, appropriate billing of services, maximum revenue collection and high customer satisfaction
•Supports the Assistant Director in developing financial clearance strategies that support operational improvement, optimization of reimbursement and ongoing enhancement of the patient experience
•Assist the Assistant Director with any required education, training, hiring, evaluating and counseling of employees
•Provides assistance with special projects as assigned
•Ensure that the staff members adhere to all organizational standards, are productive, and produce high-quality work.
•Supervise, evaluate and train staff.
•Complete patient pre-registration and financial counseling ensure all forms are appropriately signed.
•Ensure departmental policies are followed.
•Makes sure that all hospital wide policy and procedures are adhered to by reporting staff.
•Ensures a productive flow of the daily schedules.
•Demonstrates excellent customer service skill and effective communication.
•Monitor and track patient flow
•Manage and organize budget in collaboration with Revenue Cycle Leadership.
•Other duties as assigned - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee partner for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications include:
•Minimum of 2 years in supervisory / management role. Acute Care Facility Patient Access Department leadership experience, managing one or more functional areas of: Patient Scheduling, Pre-Service/Financial Clearance, Registration, Financial Counseling, or other management functions related to revenue cycle activities in a complex, multi-site environment preferred. Five or more years of consulting and project management experience in revenue cycle design and optimization highly desirable.
•Certification within Healthcare Financial Management Association (HFMA) and/or the National Association of Healthcare Access Management (NAHAM) desirable
•Bachelor's Degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field required. 5 years of substantial experience and career growth in Revenue Cycle leadership role may substitute for educational requirement.
•Master's Degree preferred.
•Experience leading or participating in large Patient Access-related IT and/or Contact Center program implementation preferred
•Requires proficiency with: Microsoft Excel, Word, Project, PowerPoint and SharePoint
•Prior experience with the major Patient Access technologies currently in use, and/or other "like" systems
Work Schedule:
Monday - Friday
#GR8 Accounting & Finance
At Adventist HealthCare our job is to care for you.
We do this by offering:
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
As an Eligibility and Financial Clearance Supervisor, you will:
•Develops, implements, supervises and monitors processes related to eligibility and verification of benefits, pre-authorization of services, patient financial assistance and financial counseling activities
•Provides direct support to the other Pre-Access Supervisors and sets works with team to ensure appropriate expectations regarding verification, pre-authorization, collection and counseling standards through established departmental policies and procedures
•Responsible for the development of new programs to improve the coordination and delivery of financial clearance related activities to ensure ongoing maintenance of efficient and effective operational workflows related to the financial clearance new and existing patients
•Demonstrate, through plans and actions, that there is a consistent standard of excellence to which all department work is expected to conform
•Collaborates closely with key stakeholders in Patient Access, including direct interaction with physicians and clinic support personnel on all financial reporting matters, operational outcomes and issues to assist with developing and maintain productive working relationships
•Ensures appropriate communication is maintained with physicians, Patient Access support staff, third party payors, and the patients and their guarantors to assist with optimizing appropriate financial clearance, timely access to care, appropriate billing of services, maximum revenue collection and high customer satisfaction
•Supports the Assistant Director in developing financial clearance strategies that support operational improvement, optimization of reimbursement and ongoing enhancement of the patient experience
•Assist the Assistant Director with any required education, training, hiring, evaluating and counseling of employees
•Provides assistance with special projects as assigned
•Ensure that the staff members adhere to all organizational standards, are productive, and produce high-quality work.
•Supervise, evaluate and train staff.
•Complete patient pre-registration and financial counseling ensure all forms are appropriately signed.
•Ensure departmental policies are followed.
•Makes sure that all hospital wide policy and procedures are adhered to by reporting staff.
•Ensures a productive flow of the daily schedules.
•Demonstrates excellent customer service skill and effective communication.
•Monitor and track patient flow
•Manage and organize budget in collaboration with Revenue Cycle Leadership.
•Other duties as assigned - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee partner for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications include:
•Minimum of 2 years in supervisory / management role. Acute Care Facility Patient Access Department leadership experience, managing one or more functional areas of: Patient Scheduling, Pre-Service/Financial Clearance, Registration, Financial Counseling, or other management functions related to revenue cycle activities in a complex, multi-site environment preferred. Five or more years of consulting and project management experience in revenue cycle design and optimization highly desirable.
•Certification within Healthcare Financial Management Association (HFMA) and/or the National Association of Healthcare Access Management (NAHAM) desirable
•Bachelor's Degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field required. 5 years of substantial experience and career growth in Revenue Cycle leadership role may substitute for educational requirement.
•Master's Degree preferred.
•Experience leading or participating in large Patient Access-related IT and/or Contact Center program implementation preferred
•Requires proficiency with: Microsoft Excel, Word, Project, PowerPoint and SharePoint
•Prior experience with the major Patient Access technologies currently in use, and/or other "like" systems
Work Schedule:
Monday - Friday
#GR8 Accounting & Finance
At Adventist HealthCare our job is to care for you.
We do this by offering:
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- 403(b) retirement plan
- Free Employee parking
- Benefits Eligible Positions:
- Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]
- Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting
- Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members
- Subsidized childcare at participating childcare centers
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
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