Collections Specialist

If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. To build your career as a finance detail oriented as part of a growing team in the Service industry, contact Robert Half today! This long-term contract / contract Collections Specialist position is available in the Cortland, New York area.

Key responsibilities

- Process bankruptcy filings correctly when received

- Maintain quality customer service and a positive company image by resolving customer account inquiries

- Process Payments

- Handle inbound and outbound collections calls and correspondence

- Direct all billing and reporting activities in accordance to deadlines

- Record all customer payments to the correct reports

- Maintain and update customer files to sustain data integrity

- Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment- AA or BS/BA in Accounting preferred

- Be able to effectively analyze and make decisions on customer accounts

- 2-3 years of prior high volume collections experience

- Knowledge of Accounts Payable (AP)

- Deep understanding of Accounts Receivable (AR)

- Comprehensive knowledge of account reconciliation

- Strong communication and interpersonal skills

- Previous experience using accounting software