Quality Assurance Manager

Position Overview

The Quality Assurance Manager is responsible for the company’s overall quality system in compliance with ISO standards and customer expectation by ensuring that the quality system, processes, and product meet the highest quality standards at the Parkline facility. Oversee the development and implementation of quality control procedures and work closely with all departments to identify and resolve any problems. Conducts quality audits and develops and maintains quality metrics for entire organization, while ensuring compliance with industry standards and regulations.

Job Functions

• Develop and maintain Supplier quality program (onboarding, evaluation, auditing, and corrective/preventive actions)
• Develop and maintain process control and change management system
• Perform root cause corrective/preventive actions for both internal and customer facing
• Lead all customer quality interface with interactions and audits.
• Analyze data to identify trends, issues, and opportunities for improvement in product quality
• Maintain and grow WV ISO certification
• Develop and implement continuous improvement initiatives
• Prepare monthly quality reports for WV facility and communicate quality performance to Managers and Senior Management Team
• Willing to travel to other Parkline/Trachte facilities, vendor and customer locations
• Manage the Quality Control Team to drive developing a strategy for continuous improvement plans.

Competencies

• 5 plus years of experience in a quality management role
• Strong analytical and problem-solving skills
• Excellent communication skills
• Ability to work effectively with cross-functional teams
• Familiarity with ISO 9001, Six Sigma, and R.C.C.A/P.A. methods
• Knowledge of statistical process control and other quality control methods
• Attention to detail and commitment to excel
• Ability to manager multiple projects and priorities
• SyteLine
• Able to read drawings/blueprints