Front Desk Associate & Night Auditor/ Works PM & Overnight Shifts
•Today
Estimated Pay | $13 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Wilmington, North Carolina |
Compare Pay
Estimated Pay We estimate that this job pays $12.86 per hour based on our data.
$10.51
$12.86
$15.89
About this job
Job Description
Job Description
Benefits:
If you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.
Overnights, evening and weekends are required. We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associates responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
All employees are cross-trained with our company! Our top priority is care for our guests and our team.
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Vision insurance
- Health insurance
If you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.
Overnights, evening and weekends are required. We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associates responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
All employees are cross-trained with our company! Our top priority is care for our guests and our team.
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Willing to cross-train in multiple roles, including breakfast and housekeeping
- Cheerful disposition
- Hard worker
- Customer service attitude
- Excellent communication and organizational skills
- Accommodating personality
- Eagerness to learn
You might also like
in Wilmington, NC
$13
Ross Stores • 21h ago
$17
$13
Scotchman • 4d ago
$12.50
Scotchman • 4d ago
$13
Lowe's • 3d ago
Companies hiring hotel clerks
in Wilmington, NC
Nearby locations
Explore more hotel clerk jobs
in Wilmington, NC
Nearby Job Titles
Registered Nurse Jobs Critical Care Nurse Jobs Truck Driver Jobs Food Service Supervisor Jobs Nursing Assistant JobsNearby Locations
Wilmington, NC Jobs Leland, NC Jobs Southport, NC Jobs Bolivia, NC Jobs North Carolina JobsNearby Companies
Lowes Jobs Careers In Trucks LLC Jobs Care.com Jobs Hawx Services, LLC Jobs Liberty Healthcare Management JobsNearby Categories
Full-time Jobs Part-time Jobs Temporary Jobs Posting ID: 933745914 Posted: 2024-05-05 Job Title: Desk Associate