Remote Dispatcher - Customer Service

Lords Chimney is currently hiring for a full-time Remote Dispatcher - Customer Service to directly deal with customers, schedule dispatchers, and perform day-to-day office duties in the Houston, TX area. If you've enjoyed working in the blue-collar industry this job is for you! This dispatching / CSR position earns a competitive wage, with the opportunity to earn bonus pay.

In addition to competitive pay and our friendly culture, we offer our Dispatchers - Customer Service the following benefits:

• A 401(k) plan
• Health insurance
• Paid time off (PTO)
• Employee discount
• Paid training

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time position typically works Monday through Friday with the opportunity to work virtually.

As a Dispatcher - Customer Service, you eagerly answer customer phone calls. Your friendly voice makes a welcoming first impression when our clients reach out for chimney services. Because you invest time in having a thorough understanding of our services, you confidently answer client questions and schedule our technicians accordingly. When dispatching our technicians, you accurately relay any needed information. Always happy to help, you also assist with a variety of administrative tasks. You enjoy being a part of our exceptional dispatching / CSR team where you consistently deliver amazing customer service!

ABOUT LORDS CHIMNEY

We have received a number of notable distinctions and have been keeping the chimneys, fireplaces, and dryer vents of the greater Houston area clean and efficient for the last decade. We train our team members extensively and continuously add to their knowledge through industry leaders like the National Chimney Sweep Guild (NSCG) and the Chimney Safety Institute of America (CSIA). At Lords Chimney, you can be confident that you are working for an honest, and reliable company.

Being a part of our team, you receive extensive fire safety, product knowledge, and customer service training, so you're prepared to answer any questions clients may have. As one of Lord Chimney's own, you have the tools, knowledge, and experience to help. Our team is friendly, honest, knowledgeable, and professional. We are dedicated to creating a company that has a friendly and positive environment!

OUR IDEAL DISPATCHER - CUSTOMER SERVICE

• Positivity - for the optimism that clients need
• Friendly - to provide customers with exceptional CSR service
• Self-starter - motivated to work independently
• Detail-oriented - organized and precise for maintaining operations
• Reliable - someone who clients and coworkers can depend on

If this sounds like you, keep reading!

REQUIREMENTS

• 2 years of customer service experience
• 1 year of dispatch experience
• Valid driver's license

If you meet the above requirements, we need you. Apply today to join our dispatching - CSR team!

Location: 00000