Cafe Assistant Manager

Cafe Front of House Assistant Manager

Falls Village, CT

About the Position:

The Café FOH Assistant Manager will work in harmony with the General Manager and Head Chef. The FOH Restaurant Manager will also supervise, coordinate and train junior service staff, such as assistant managers, supervisors, lead servers, servers, bus persons, baristas and hosts. Their food service duties include interacting with customers, answering questions, informing patrons of special menu items and keeping the dining area clean and organized. The administrative duties include managing/scheduling staff and Extended Care clients as needed, controlling the cash and credit transactions, daily closeouts, maintaining time cards and closing/securing all areas of the buildings.

Schedule:

Wednesday through Sunday, varied hours between 6:00am and 4:00pm

Your Role:

• Adequately schedule the front of house when needed based on forecasted revenues when needed
• Cover any callouts by making coverage or personally filling in.
• Order and inventory all beverages and to go paper products
• Create ways of increasing or generating new revenues.
• Ensure all employees are compliant with company dress code and non-smoking policy.
• Resolve customer complaints regarding food service.
• Provide a first day onboarding for new clients with a thorough explanation of all systems, functions, rules, policies and expectations.
• Train workers in service, sanitation, and safety procedures.
• Observe and evaluate workers and work procedures to ensure quality standards and service.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Perform various financial activities such as cash handling and deposit preparation.
• Compile and balance cash receipts at the end of the day or shift.
• Conduct meetings with GM and collaborate with other personnel in regard to serving arrangements, and related details.
• Present bills and accept payments.
• Greet and seat guests and present menus.

Qualifications:

• High School Diploma or equivalent required. College degree preferred.
• Previous Restaurant management preferred.
• SERV Safe Certification preferred.

Compensation:

The base rate of pay for this position is $45,000 to $50,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.