Donor Engagement Supervisor/Manager

Salary: $60,000-$85,000 ($62,500-$87,500 fluent English/Spanish speakers)

Title: Donor Engagement Supervisor or Manager

Hours: 40 hours/week (Full-time, exempt, in-office with minimal work from home)

Schedule: M-F 9-5 with some flexibility for your scheduling needs. We require occasional flexibility for early evening program support as needed. 3-5 events annually require weekend work; will adjust schedule accordingly.

Hiring Salary Range: $60,000-$85,000 ($62,500-$87,500 fluent English/Spanish speakers) Depending on experience level coming in.

Close Date: Position will remain open until filled. First application review early May, 2024.

Start Date: Mid-Late May 2024

Reports to: Director of Philanthropy

About The Hunger Coalition (THC)

The Hunger Coalition builds a healthy community through access to good food and addresses the root causes of food insecurity in collaboration with key partners. We envision a community where everyone has access to good food regardless of economic circumstances, where human connections grow, and all are empowered to speak up and be heard. 

Why Work Here?

THC builds leaders who embrace a growth mindset, who are self-motivated and self-disciplined, who are committed to learning and development, and who thoughtfully and creatively risk-take to innovate solutions to our community’s deepest gaps. We operate in a ground-up style of leadership. Employees are encouraged to dream big and bring ideas to the table. Our community’s diverse and rich experiences are centered. Managers act as coaches and advocates to help make those dreams come to life. We craft our benefits and our personnel policies to our staff and our mission – see job description for more info!

The Opportunity – A Snapshot (see more in full job description below)

Our fundraising strategy is directly linked to our mission and vision. As part of our community-centric approach to fundraising, we value the many ways people choose to give, no matter their financial capacity. We strive to build meaningful relationships and steward engaged and informed donors and volunteers so we can better address the root causes of hunger, together. This position is ideal for someone who is a highly effective, strategic and social who wants to contribute to the fiscal growth of an organization by stewarding a diverse community of donors and advocates. 

This person would ideally have ties to our community with a commitment to grow with us. Ultimately, within the first year or two, the right candidate would be given increased responsibility and compensation, including direct supervisory experience and involvement on the management team as a strategic leader. 

The First Year in this role: 

1. Onboard to history, strategy, programs, workplace culture, and our community at large
2. Learn about the development department through a community-centric lens & how it collaborates with our marketing & communications, strategic, and programmatic departments of THC
3. Manage a portfolio of 200+ major donors
4. Develop strategies for planned giving, volunteer stewardship, new and lapsed donors
5. Explore improved systems integrations for our donor and volunteer databases
6. Transition The Hunger Coalition to a new payment processor
7. Support at least one annual mailing campaign including guiding strategy, creating mailing lists, coordinating with mailhouse, managing budget, etc. 
8. Co-Lead at least one fundraising event

Job Summary 

The Donor Engagement Supervisor/Manager (DES/M) plays an integral role in The Hunger Coalition’s (THC) fundraising team. The DES/M works closely with the Director of Philanthropy and team to manage and develop fundraising activities for THC. The DES/M will lead a major gifts portfolio, provide strategic direction and stewardship for all community-centric fundraising efforts, coordinate fundraising events, acting as a liaison between programs and development teams to enhance the root cause impact of THC. In addition, this position may engage in program activities as needed. They work closely with and actively assist the Co-Executive Directors and other staff members to assure the smooth, efficient operation of The Hunger Coalition. They must be personable, flexible, and highly organized, with excellent computer, writing, administrative, and communication skills. They report directly to the Director of Philanthropy and will adhere to policies upheld by the Board of Directors as well as to the organization’s goals, objectives, and values.

THE IDEAL CANDIDATE:

• Has 3+ years combined experience in one or more of the following areas: major gifts, fundraising, donor relations, marketing, sales, communications, event planning, project management, community building.
• Is comfortable with a wide range of philanthropic work, including: solicitation and stewardship of individual, foundation, and corporate gifts; donor and potential donor cultivation; and research, grant writing, and special events.
• Embraces technology and advocacy-led and innovative fundraising initiatives.
• Is a strategic thinker with strong foresight, generating new ideas to improve practices and optimize systems, anticipating problems before they arise, and offering solutions.
• Isn’t scared of public speaking, mingling, or small talk – but instead sees this as an opportunity to tell our story and build community.
• Portrays effective, diplomatic, and clear communication style and use of dignified storytelling to convey the impact of THC and inspire others to engage in our work.
• Has exceptional project management and people management skills.
• Has Bloomerang or other donor database experience including the construction and production of reports, tracking of major gifts and prospects, and all other aspects of managing, populating, and maintaining databases
• Is able to remain motivated under pressure, with strong independent problem solving skills.
• Maintains a growth mindset and approaches new people and situations with curiosity. 
• Has bilingual (Spanish/English) communication skills.
• Works well with persons of varied sexual preference, racial, ethnic, gender identity, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
• Has personal experience with food insecurity or a commitment to social justice and/or community service through previous employment and/or volunteer experience.
• Is willing to embrace and work to improve a culture of diversity, equity and inclusion, which is central to the work we do.

DUTIES & RESPONSIBILITIES:

• Lead multiple digital and mailing campaigns in collaboration with Social Change Communications Manager & Director of Philanthropy.
• Develop strategies for planned giving, volunteer stewardship, new and lapsed donors.
• Maintain data integrity with the ability to generate quarterly reports for team pipeline meetings.
• Develop the organization’s fundraising strategy and policies alongside the Director of Philanthropy, identifying gaps in the fundraising program, improving the diversity of revenue streams and aligning the approach to the organization’s mission, vision, and values.
• Create opportunities for internal and external audiences to build awareness of issues relating to poverty, social justice, and food insecurity, such as sharing external reports, Instagram lives with experts, etc. 
• Build and manage a volunteer community fundraising committee alongside Director of Philanthropy.
• Lead at least one major fundraising event and multiple small gatherings per year.
• Keep up-to-date on current fundraising programs, practices and procedures used in the nonprofit sector.
• Build and maintain relationships with major donors of all types, develop strategies for solicitation, and solicit or coordinate the solicitation by other affiliate staff, board or volunteers, as appropriate.
• If coming in at the Manager level, this position will be expected to join the Manager's team, taking on responsibilities and accountability to the organization and eventually directly supervising staff. 

Benefits: 

The Hunger Coalition offers an attractive compensation and benefits package including competitive wages, a higher than average matched retirement savings, and abundant time off. We uphold a flexible, balanced culture of wellness so you can live your best life and also bring your A-game to work. 

Full-Time Employee Benefits include 

• Flexible, fun working environment
• Group health, vision, and dental insurance. We currently (and have for several years) pay 100% of vision and health insurance premiums for staff. Staff pay the affordable dental insurance premiums. Subject to change given prices, but we will strive to remain competitive w/ coverage/costs
• 6% matched retirement savings 
• Generous paid time off which accrues to nearly 6 weeks off in the first year 
• Employee Assistance Program
• Paid time to represent leadership positions in the community
• Access to case management and grocery services
• Paid staff lunches seasonally
• Occasional access to fresh produce from our growing spaces and hot meals from our Community Kitchen

Training & Development: The Hunger Coalition has an internal leadership development program. We uphold a coaching culture centered on goal-setting and growing your unique leadership skills in-line with our mission. Performance management is integrated into this model and is focused on regular weekly one-on-on meetings for real-time communication regarding expectations and accountability. We have a minimal focus on bi-annual or annual evaluations. Staff have access to a $250-$500 annual professional development stipend to support development. 

Apply for this Role

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. If you are doubting that you have all of the skills and qualifications outlined within this posting, we encourage you to apply anyway. You may have skills or experience that are relevant that we didn’t previously consider.

 

Interested candidates should submit a cover letter and résumé using the Bamboo submission tab.  In our commitment to being an equal opportunity employer, we are happy to provide reasonable accommodations for the role and within the interview process. If you require any accommodations during this process, please don’t hesitate to reach out to rshinn@thehungercoalition.org or call 208-788-0121. The Hunger Coalition is an equal opportunity employer and service provider.