Insurance Customer Service Representative/ Office Manager

Are you an experience Insurance CSR who is looking for the opportunity to work for an established, family-owned company with a track record of growth and excellence? Pacific Rim Agency is now recruiting for a licensed Customer service representative/office manager to join their team and focus on helping their customers. With an office located in beautiful Molalla, OR Pacific Rim Agency serves customers throughout Oregon and Washington. We care about our employees and treat them like Family.

Take control of your career and join the team at Pacific Rim Agency!

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Family business atmosphere

Retirement Plan

Evenings Off

Career Growth Opportunities

Tuition Reimbursement

• Supporting producers in an account manager role
• Preparing certificates
• Processing endorsements
• Processing renewals, preparing proposals
• Working directly with underwriters on renewals, applications and new business submissions
• Ability to articulate coverage and policy information to clients.
• Cultivate new lines of business.
• Utilizing networking to expand your business reach.
• Present and sell new policies to prospective customers.
• Resolve client inquiries and challenges.
• Comply with all insurance standards and regulations.

• Property and Casualty Licensed in Oregon.
• Hawksoft CMS experience preferred
• 3-5 years of Previous insurance agency experience preferred.
• Ability to easily build and maintain rapport.
• Excellent written and verbal communication skills
• Capable of multi-tasking while focusing on completing high priority items
• Ability to work in Molalla on a typical schedule of Monday-Friday from 9am until 4:30 (some remote work after training for experienced individuals will be possible)
• Technologically proficient in Windows and Microsoft Office
• Self-Motivated Individual who is motivated to achieve their goals.
• Independent worker who can be relied upon to work autonomously.