Customer Service

We are looking for an enthusiastic and positive individual to join our team who will eagerly engage in our evolving commitment to being active stewards of our Planet.

Through our Core Values we emphasize our commitment to Respect, Integrity, Safety, Excellence and Environmental Responsibility. If you are a detail oriented, self-starter with a drive and focus on teamwork and getting things done efficiently, THIS is the position for you!

We are offering this as a permanent position. Duties will include, but not be limited to providing Quality Customer Service while also supporting the Scale Master and HR in the following ways:

• Candidate will be expected to screen calls daily;
  • This includes routing calls to specific departments/persons when necessary
  • Answering questions directly, as able
  • Taking messages and relaying to proper individual(s)
• Enter data, run reports and review customer information for accuracy
• Process and complete customer receiving paperwork
• Communicate with customers regarding any concerns or questions pertaining to loads received and materials deemed as non-recyclable
• Assist with month-end process
• Sort, scan and electronically file incoming vendor invoices

MINIMUM REQUIREMENTS

• High school diploma or equivalent
• Excellent organizational and time management skills
• Excellent verbal and written communication skills
• Excellent proofreading and editing skills
• Proficient in Microsoft Office- i.e., Word, Excel
• Ability to handle sensitive information with integrity and confidentiality
• Must be flexible and adaptable to changing priorities
• Must possess the ability to multi-task proficiently