Transportation Coordinator

A Day in the Life of a Transport Coordinator:

The Transport Coordinator acts as a liaison between Cheyenne Regional facilities, external facilities and the patients to ensure appropriate transfers. This position screens for medical necessity and ensures the correct transportation options are utilized. The Coordinator collaborates with the transfer center, nursing staff and social work to ensure timely transfers, optimal patient flow, and patient satisfaction.

Why Work at Cheyenne Regional?

• ANCC Magnet Hospital

• 403(b) with 4% employer match

• 21 PTO days per year (increases with tenure)

• Education Assistance Program

• Employer Sponsored Wellness Program

• Employee Assistance program

Here Is What You Will Be Doing:

• Collaborates with Transfer Center, Social Workers, and nursing staff to identify transportation needs and appropriate designations.

• Manages incoming calls and appointment requests for Transport department.

• Facilitates timely scheduling and appropriate resources for each transfer.

• Monitors transfers of all appropriate designations.

• Adjusts staffing levels to facilitate patient flow with manager approval.

• Resolves patient concerns and complaints and/or escalates as appropriate.

• Participates in development and improvement of processes, information, and systems that facilitate efficient best practices for the Transport team.

• Promotes a positive, inclusive, and cooperative work environment by utilizing appropriate communications and team building across departmental lines.

Desired Skills:

• Verbal, written, and interpersonal communication skills

• Ability to work in a team or independently

• Problem solving skills

• Broad clinical knowledge base

• Organizational skills

• Ability to handle multiple complex situations simultaneously

• Working knowledge of IT, Epic and Rover systems and how they relate to the transfer processes

Here Is What You Will Need:

• High school diploma (or Equivalent Certificate from an accredited program) or higher degree

• One (1) or more years of job-related and/or clerical experience

• Cheyenne Regional AHA RQI within 14 calendar days of start date

Nice to Have:

• EMT experience in a hospital or clinic setting

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!