Lead Respite Assistant (Medical Respite Center, Tucson)

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

Under direction of the Program Administrator, Program Manager, or designee, is responsible for encouraging and empowering Medical Respite guests to recover by providing services which will assist with completion of activities of daily living and active participation in recommended healthcare services. The Lead Respite Assistant assists Medical Respite guests with navigating and utilizing the Casa de Respiro facility and other services offered by Catholic Community Services and partnering entities. This position assists with the operational organization of Respite Assistants to ensure adequate staffing and high-quality care for Medical Respite guests. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

Documentation:

• Protects and maintain the confidentiality of guest records and information
• Follows Data, Assessment, Plan (DAP) format when completing guest progress and staffing notes
• Responsible for the submission of timely, accurate, and complete billing information to Electronic Health Record (EHR)
• Responsible for meeting encounter production requirements as directed
• Completes documentation with attention to grammar, punctuation, and spelling
• Completes other forms/paperwork as directed by leadership (e.g., Critical Incident Reports, vehicle log, etc.)

Duties and Job Responsibilities:

• Supports operational excellence of 24 hours a day, 7 days a week operations, including, but not limited to: scheduling, training, auditing logs, and tracking mechanisms
• Ensures a safe and healing environment by assisting with and identifying soiled areas of the facility
• Assists with the training and development of Respite Assistant best practices focusing on a trauma-informed approach and physical environment
• Engages Medical Respite guests and offers assistance with understanding treatment recommendations and holistic healthcare and recovery
• Assists guests with developing skills and acquiring knowledge related to the independent completion of personal care and activities of daily living (eating meals, completing hygiene-related tasks, attending appointments, completing laundry, changing bed linens, etc.) and providing minor assistance as needed
• Assists guests with developing skills and acquiring knowledge related to utilizing healthcare services and community resources that contribute to improvement of quality of life
• Works as a collaborative partner on Adult Recovery Team (ART) to provide recovery support and advocacy for guests and staff, and participates in ART meetings as needed
• Assists guests with the self-administration of medications and other indicated treatment-related activities as directed by a qualified healthcare professional
• Empowers guests to direct their own care and engagement with the community
• Disseminates literature and information on recovery
• Encourages the health, safety, and welfare of guests at all times
• Assists treatment team with ongoing assessment of guests' emotional, behavioral, and social needs
• Participates in interdisciplinary staffing for clients with other team members as appropriate
• May drive personal or agency vehicle on company business

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

• High School Diploma or GED
• 3 years of experience working in a healthcare or personal care capacity
• 1 year of experience working in a Lead or Supervisor role
• Credentialled as a Peer and Recovery Support Specialist, or have the ability to obtain certification within 90 days of hire
• Proven skills utilizing Microsoft Office Suite
• Ability to obtain First Aid and CPR certification
• Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone

REGULATORY

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)
• TB screening (employer paid)

DESIRED QUALIFICATIONS

• Associate Degree
• Bilingual in English and Spanish, verbal and written
• Experience in community health and/or working with individuals unhoused

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.