Medical Office Administrator

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

REACH Therapy Services is looking for a reliable, experienced professional to join our clinic administrative team. The Patient Care Coordinator manages critical communication and tasks between the clinic staff, clients, and referring health care professionals.

We are a growing business dedicated to providing Central Arkansas families with exceptional pediatric therapy services. The clinic team is very collaborative and upbeat. We support one another and make time for fun as well. This position is Monday- Friday, 40 hours per week.

Key responsibilities include:

• medical record management
• processing referrals
• updating prescriptions
• providing customer support both in person and over the phone
• greeting and checking in patients
• new patient intake coordination
• managing phone calls and correspondence (e-mail, letters, packages etc.)
• coordinating schedule changes

The ideal candidate will display strong skills in:

• prioritization, organization, and time management
• verbal and written communication
• critical thinking
• teamwork and collaboration
• customer service
• computer competency
• attention to detail & accuracy
• be self-motivated
• consistently reliable
• proficient in MS Office software

Desired experience:

• Computer skills: 3 years (Required)
• Customer service: 1 year (Preferred)
• Previous experience as an office administrator, receptionist, data entry specialist, or working in a medical office (Preferred)
• Medical terminology: 1 year (Preferred)
• Medical billing or insurance processing (Bonus)
• Medical records software, EMR (Bonus)