Deli Associate

***GREAT SCHEDULE - Monday thru Friday from 8:30am to 3:00pm, No Weekends!***

***Downtown Norfolk Location (482 E. Main St.)***

About Us:

As the "go-to" caterer in the Coastal Virginia area for more than twenty-seven years, The Gourmet Gang has built an unmatched reputation for producing distinctive events and providing high quality, handcrafted menus that are as creative as they are delicious.

Our six gourmet lunch bistros and Aquarium Cafe offer imaginative flavors and top-quality ingredients that delight our "regulars" and our new guests alike.

About You:

• Providing excellent customer service brings you joy.
• You like to stay busy and thrive in a fast-paced environment.
• You seek out opportunities to 'leave it better than you found it.'
• You are not afraid to acknowledge and learn from your mistakes.
• You want to work for a growing company that values its employees.

How You Will Make an Impact:

We are looking for a Deli Associate for our Downtown Norfolk location. Depending on your assigned station, you may be responsible for taking orders, running the cash register, answering the phone, expediting orders, or salad and sandwich preparation. Some typical tasks would be:

Salad & Sandwich Prep:

• Stock stations with ingredients and refill as needed; portion out sides into containers.
• Prepare and package salads and sandwiches according to set recipes.

Customer Service/Cashier:

• Greet customers with a warm and welcoming attitude.
• Assist walk-in customers with information and suggestions about menu items and catering offerings.
• Operate the cash register and POS system to process transactions efficiently and accurately.
• Handle customer inquiries and resolve any issues promptly and professionally.
• Responsible for wiping down tables, refilling the ice and syrup in the soda dispenser, and general cleanliness of the front of the store.
• During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.

Customer Service/Phones:

• Assist customers over the phone by providing information and suggestions about menu items and catering offerings and taking orders.
• During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.

Expediting:

• Pull orders together, ensuring the food is up to standard and correct condiments and paper goods are included.

All Staff:

• Participate in opening and closing procedures, including doing dishes, mopping, replenishing paper items in the bathroom, taking out trash, and miscellaneous tasks assigned by the manager.
• Collaborate with other team members to ensure smooth operations, including stepping in to other roles, as needed.

What You Bring to the Table:

• Food service experience preferred
• Able to follow directions and work independently
• Effective verbal communication skills
• Experience running a cash register or food prep a plus
• Reliable transportation

The Good Stuff:

• Base pay + tip pool averages between $16-21/hr
• Awesome hours and consistent work schedule, M-F from 8:30am - 3pm OFF WEEKENDS
• Free Employee Shift Meal as well as an additional 40% deli discount
• Growth opportunities - learn and cross train
• 6 paid holidays and 96 hours of PTO
• Medical, Dental, and Vision insurance plans available after 60 days
• 401(k) retirement plan and company match after 1 year of employment
• Voluntary supplemental insurance plans available

Need some extra cash?!? Opportunities available to train and become certified as a Gang Server, Bartender, or Setup/Take Down Crew and be added to our Catering Staff. Work a couple events, make some tips, and earn some extra money....WE ALL WIN!