Dental Front Desk Manager

Summary

Our established and thriving private practice on the Eastside of Spartanburg is looking for an experienced dental front desk manager with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has outstanding customer service skills, experience in medical or dental office management, treatment coordination, scheduling, charting, and billing. We’re a close-knit office team that likes to have fun and emphasizes teamwork. The position offers competitive pay, full benefits and more If this sounds like you, we’d love for you to apply!

Essential Duties and Responsibilities

• Handle and respond promptly to all calls, texts, e-mails, voicemails
• Complete treatment cost estimates for services (i.e. :filings, crowns, etc)
• Assist with patient check out and scheduling appointments
• Coordinate with other dental offices regarding patient x-rays and records
• Administrative duties to support patients and practice management, including clinical and non-clinical staff
  
• Maintain a clean and welcoming dental front desk area, coordinate vendors and suppliers, and order dental front office and treatment supplies
• Calculate fees, coordinate financial agreements, and process payments
• Lead administrative duties such as filing, mailing, and patient file creation as needed
• Must be available to work:
  • Monday-Thursday – 7:30-5:30pm
  • Every Friday – 7:30-12:30pm

Preferred Experience, Skills, and Qualifications  

• Management experience in a dental or medical setting
• High School Diploma
• Highly organized with strong attention to detail
• Prioritize patient rapport and excellent customer service

Benefits

• Paid Time Off + Holidays
• Medical Insurance
• 401K with Profit Sharing
• Life Insurance
• Dental Discounts for Immediate Family