Program Coordinator and Coach

As the leader of the WINGS social and emotional learning (SEL) program at each of our partner elementary schools, the Program Coordinator and Coach (PCC) oversees the implementation of the program and drives student and staff performance. The PCC is also responsible for a team of part-time staff, interns, volunteers, community partners, and stakeholders. The PCC is key in ensuring the operation of a high-quality, high-performing, educational, and culturally responsive program.

Key Responsibilities:Program Implementation

• Maintain and cultivate the WINGS culture of learning, high expectations, focus, and fun.
• Build and maintain a program that is supportive, engaging, and educational
• Ensure consistent delivery of WINGS daily curriculum and program components
• Lead by example and model Wings performance expectations and practices
• Plan and lead the implementation of the WINGS curriculum and scheduled activities
• Utilize data to make decisions and drive program outcomes
• Address programmatic weaknesses, and opportunities for growth and improve elements of the program as determined by assessment reports, and site-specific data trends
• Plan and implement creative, fresh, fun, innovative, and memorable experiences within the program

Staff Engagement & Development

• Coach staff to support, engage and teach staff members
• Collaborate with program team members to provide ongoing training and development
• Organize and lead all staff member meetings
• Mentor and coach WINGSLeaders in their professional growth at WINGS
• Conduct performance check-ins; define goals, measure success, and provide feedback for improvement
• Provide transparent communication to staff and a culture of open communication and feedback
• Track and evaluate the performance of all staff via iSolved (iHIre) system
• Participate in the planning and implementation of annual and ongoing training
• Ensure the staffs' understanding of the curriculum and students' needs
• Participate in ongoing recruitment and hiring efforts as needed
• Implement plans and create opportunities that support staff retention
• Foster relationships of trust, loyalty, respect, and team comradery

Student Engagement & Development

• Coach and mentor students to foster their growth of SEL skills
• Use student feedback to implement new ways to keep things fresh and fun
• Utilize data to make decisions about student SE growth and areas of focus
• Check-in with teachers to evaluate student behavior outside of WINGS
• Model ways to improve student engagement and provide guidance to staff
• Set the tone of the environment daily by modeling positive interactions and leading impactful program components
• Utilize best practices for student learning and impact
• Engage with empathy, cultural sensitivity, and developmentally appropriate practices

Stakeholder Relationships

• Host family events
• Foster positive relationships between WINGS and parents, the school, community partners, and outside organizations.
• Initiate meetings with Program Administrative Assistant and check-ins with school faculty, partners, and parents.
• Assist in the scheduling of volunteers and guests
• Greet and facilitate a welcoming environment for all stakeholders
• Keep all stakeholders informed of program happenings

Operational Management

• Consistently and proactively communicate with HR on all staffing matters related to new hires, staff updates, terminations, time clock, and performance.
• Communicate regularly with Regional Programs Manager, WINGS corporate staff, and other stakeholders.
• Demonstrate financial responsibility by adhering to grants and finance policies; this includes oversight of spending and submission of business-related expenses.
• Delegate and review reports of administrative tasks that include data entry for grant reporting, scheduling, bus sign-out sheets, preparing volunteer logs, completing supply requests, and any other needs that may come up
• Participate in ongoing check-ins and communication with the administrative assistant and behavior personnel.
• Monitor progress of all site-specific goals and organizational outcomes, including but not limited to attendance, enrollment, etc.
• Evaluate and monitor program logistics, including meals, supplies, and staffing challenges.
• Ensure the safety of all students at all times

Competencies:

The ideal PCC will be assertive and outgoing with a positive demeanor. He/she must be flexible to learn in a fast-paced and varied environment. He/she will also have a passion for kids and a strong desire to improve the lives of at-risk, low-income kids.

Concrete, demonstrable experience and other qualifications include:

• Must be flexible to handle a multitude of unexpected responsibilities that may arise.
• Strong oral and written communication skills.
• Strong organizational skills with the ability to prioritize, manage multiple responsibilities, and meet deadlines.
• Good computer skills and experience with Microsoft Office applications.
• Ability to follow instructions and carefully review work for accuracy.
• Ability to think reactively and proactively.
• Ability to work well with others from diverse backgrounds.
• Willingness and ability to work evenings and occasional weekends.
• Experience with elementary education/youth development and social and emotional learning is preferred.
• Must live the WINGS Creed every day.
• BA or MA in a related field.
• Nonprofit/NGO experience preferred.

Program Benefits:

• Competitive workforce skills in leadership and social and emotional abilities
• Paid time off during the academic year for school breaks, holidays, and other closures
• Rewards recognition system
• Training and professional development opportunities
• Wellness Reimbursement
• Cell Phone Reimbursement
• Low student-to-staff ratio
• Growth opportunities for advancement
• Health Coverage

Terms:

The PCC role is a 46-week position that follows the school year calendar.