Automotive Service Writer

Looking to use your excellent customer service and sales skills with an established auto shop? Well, look no further! Blue Mtn Car Care in Newburg, PA is calling all Automotive Service Writers to join our phenomenal team full-time!

WHY YOU SHOULD JOIN OUR TEAM

Not only do we value and appreciate our employees, but we also strive for our team to succeed in both their personal and professional lives. This is why we offer our talented Automotive Service Writers a competitive compensation package with performance bonuses and the potential to take home between $40,000 and $60,000+ per year based on performance. But, that's not all that you can enjoy with our established auto shop!

We also provide great benefits, including health insurance, a simple IRA, a four-day workweek, and team-building activities! Additionally, we offer our Automotive Service Writers Aflac accident insurance with life insurance, paid vacation, and paid training opportunities. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

WHO ARE WE?

Blue Mtn Car Care is a full-service auto shop providing excellent repair and maintenance services to our community in Newburg, PA. We specialize in both domestic and foreign vehicles, and we perform everything from routine warranty maintenance to major repairs. Our goal is to provide peace of mind to our customers because we know how much they rely on their cars to safely transport them and their families for years to come.

As a family-owned company, we understand the importance of family time. That's why we offer our employees a four-day workweek - we want you to work hard and still have time to do the things you love! We cultivate a fun work environment and a great company culture because we want our team to stick around and grow alongside us. That's also why we offer amazing compensation and great benefits.

ARE YOU A GOOD FIT?

Ask yourself: Are you a confident people-person with excellent customer service and sales skills? Do you pay attention to detail? Can you communicate effectively in person, in writing, and over the phone? Do you enjoy using your critical thinking skills to solve difficult problems? Are you a team player? If so, please consider applying for this Automotive Service Writer position today!

YOUR LIFE AS AN AUTOMOTIVE SERVICE WRITER

This full-time sales position works a 4-day week! The typical schedule is Monday through Thursday from 7:00 AM to 5:30 PM. We the lock doors at 5:00 to make sure you get out on time.

You're the ambassador to our customers and a vital part of our auto shop's continued success. Being our essential Automotive Service Writer, you greet clients as they come in with their vehicles, establishing a great rapport with them and determining the issues they are needing to be solved. After determining the issue with their vehicle, you provide service recommendations that clearly explain the justifications and costs. When a customer agrees to move forward with your suggestions, you record their information and prepare a repair order for the appropriate technician that will be working on their vehicle.

Always providing excellent customer service, you go out of your way to establish great relationships that keep people coming back to our auto shop. You present customers with fair, accurate estimates and thoroughly answer any questions or concerns that earn every customer's trust. Our customers are also put to ease as they walk through the door to a clean, professional front desk and reception area that you help maintain.

Aside from handling our customers' needs, you're also a leader on our team who promotes positive shop morale and is always looking for ways to improve our processes. You're proud of the role you play at our auto shop and enjoy providing excellent customer service, advancing your career with a company that truly cares about your success, and working alongside our dream team!

WHAT WE NEED FROM YOU

• Strong computer literacy and the ability to adapt to company systems
• Ability to type a minimum of 50 words per minute with above-average spelling ability
• Ability to operate a photocopier, calculator, credit card machines, and all related business equipment
• Computer and point-of-sale proficiency
• High school diploma or equivalent
• Valid driver's license, acceptable driving record, and reliable transportation

Experience as a service advisor or in customer service with an independent auto shop is strongly preferred. If you can meet these requirements and perform this sales job as described above, we would be happy to have you as part of our team!

Location: 17240