Field Service Technician

Are you a recent graduate with a passion for technology and a knack for problem-solving? Do you thrive in a fast-paced and dynamic environment? If so, then hold on tight, because we have an exciting opportunity for you!

As a Full-Time Field Service Technician at Wisper ISP, you will have the chance to immerse yourself in the world of telecommunications and provide top-notch technical support to our customers. You will be the superhero who swoops in to save the day, troubleshooting and resolving any issues that arise. From installing equipment to conducting maintenance visits, you'll be the go-to person for ensuring our customers' satisfaction.

But wait, there's more! This position is all about being onsite, allowing you to directly interact with customers and truly make a difference in their lives. You'll have the opportunity to showcase your technical expertise while also honing your customer service skills.

And did we mention the pay? With an expected hourly rate of $18 - $20, this role offers a competitive compensation package that reflects your hard work and dedication. So, if you're ready to jumpstart your career in the telecommunications industry and be a part of our thriving Washington MO office, we can't wait to hear from you!

You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Apply today and get ready to embark on an exciting adventure with Wisper ISP!

Wisper ISP is a high speed internet provider headquartered in Mascoutah, IL with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service.

Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Look no further because we have the perfect role for you! As a Field Service Technician at Wisper ISP, you'll have the exciting opportunity to tackle daily web-based tickets, reaching out to customers in need. But that's just the beginning!

You'll also be responsible for installing wireless internet service, setting up networks, and ensuring a seamless connection for our valued customers. And when it comes to addressing service calls, you'll be the hero who swoops in to repair and replace equipment, ensuring that our customers never miss a beat. So if you're ready to utilize your technical skills and make a real impact in the world of telecommunications, this is the job for you! Apply now and join our team of humble problem solvers who are truly focused on delivering an exceptional customer experience.

To thrive in the role of Field Service Technician at Wisper ISP, there are a few key skills and knowledge areas that are essential. First and foremost, you'll need experience or a working knowledge of wireless routers and IP address configurations. This will enable you to efficiently install and set up wireless internet services and networks for our valued customers.

Additionally, your troubleshooting ability will be put to the test as you diagnose and resolve any issues that arise along the way. But it's not just about technical prowess - exceptional customer service skills are a must. You'll be the face of our company, interacting directly with customers and ensuring their satisfaction throughout the entire process.

So if you're a humble problem solver with a passion for delivering outstanding customer experiences, we want you on our team! Join us at Wisper ISP and embark on a career where your skills and expertise make a real difference.

Knowledge and skills required for the position are:

• a passion for technology
• experience or working knowledge of wireless routers
• knowledge/experience working with hand tools
• comfortable working on ladders and rooftops
• customer service skills

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

A pre-employment background check, motor vehicle record check and drug screen are required for this position. All employment offers are contingent upon the results of the background check, motor vehicle record check and drug screen.