Staff Assistant - State Farm Agent Team Member

ROLE DESCRIPTION:
As a Staff Assistant - State Farm Agent Team Member with Greg Kurtenbach - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate this position being a great fit for a stay-at-home parent or parent of kids in school.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include answering phones, helping fellow staff around the office and responding to inquiries regarding billing clarification.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Hourly pay
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Flexible hours (Full-time or part-time available)
• Valuable experience