Security Guard

DESCRIPTION: Security personnel act to ensure the protection, safety, and wellbeing of the property, associates, and guests in a consistent manner. Security personnel will observe and monitor all procedures, safe-guard all money transactions as assigned, provide customer service and employee assistance, ensure compliance with all established policies, and observe and report any and all unusual activity.

RESPONSIBILITIES: Provide excellent guest service to guests, internal and external through active guest engagement and positive attitude. Performs services to the public at large while performing general security duties. Patrols assigned areas to prevent crime, protect life and property, handle any disturbances and/or violations of the law; notes and reports any suspicious activity or characters and assists the public. Maintains security phone and radio communications. Dispatches security personnel as assigned to key areas of the casino through phone and radio communications. Maintains peace and order at all entrances. Maintains a special awareness of fires and other safety hazards and emergency evacuation measured. Prepares necessary reports relating to all incidents in a neat and orderly fashion acceptable for outside distribution. Submits all reports to Security Manager and ensure that Security Manager is aware and informed of all situations. Provides general patrol of interior of the casino. Prevents unauthorized admittance of alcoholic beverages on the premises of the casino. Protects money areas and executive offices. Performs first aid to assist vendor patrons and casino employees. Properly identifies all employees entering money areas. Provides money escort services. Reports employee theft or unusual behavior or irregularities. Maintains crowd control. Recognizes disorderly patrons. Monitors special activities. Due to the dynamic casino environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management.