Evening and Weekend CSR - Dispatch

JD Precision Plumbing Services in Conroe, TX is looking to hire a part-time Evening and Weekend CSR - Dispatch to answer our phones and schedule service calls. Are you a customer service rockstar? Do you thrive on helping people get the assistance they need? Would you like to work for an established company that respects you and values the work you do? If so, please read on!

This scheduling position earns a competitive wage of $15 - $17/hour. We provide paid training opportunities, paid holidays, one-on-one coaching, and year-round work. If this sounds like the right opportunity for you, apply today!

ABOUT JD PRECISION PLUMBING SERVICES

We have been providing excellent plumber services for our community since 2010! Our mission is to provide 100% customer satisfaction no matter what the service or project requires. We like to make our clients happy and will go above and beyond to make their projects a success! We have a smooth and pleasant process that eliminates stress and maximizes home comfort! We always do the right thing for our customers with our upfront pricing and quality workmanship! With integrity and excellence in mind, we strive to be the best plumbing company around.

We value people, especially our team. They are the key to our success! Our staff is our greatest asset, so we treat them with respect. We offer excellent benefits, opportunities for advancement, and a family-first atmosphere. Join us!

YOUR DAY AS A Dispatcher-CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative (CSR), you play a crucial role in our company. Yours is the friendly voice our clients hear when they call in, and you establish a positive tone for our interactions with them. Each day, you are attentive to detail as you field phone calls and set appointments. You listen carefully to our customers' concerns and reassure them that we can meet their plumbing needs. An adept task juggler, you thrive when the phone lines get busy. Talking to people energizes you, and you love helping them find solutions. You're proud to make such a positive difference to our company and our customers! You also dispatch jobs to plumbers in the field as emergency jobs come in that need to be taken care of.

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

• Great communication skills in English
• Ability to type and use basic computer systems

A high school diploma or the equivalent is preferred. Experience with customer service is also preferred. Do you enjoy interacting with people over the phone? Are you attentive to detail and accurate in your work? Can you prioritize your time and efficiently juggle multiple tasks? Are you a problem solver? Do you interact with others in a courteous way? If yes, you might just be perfect for this scheduling position!

WORK SCHEDULE

This scheduling position enjoys a work-life-balanced schedule of 2:30 pm - 10 pm, Thursday - Sunday.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this scheduling job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 77384