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Service Advisor
•9 days ago
| Estimated Pay | $18 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Swanton, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $17.78 per hour based on our data.
$13.03
$17.78
$27.9
About this job
Job Description
Job Description
McNeill Chevrolet in Swanton has an immediate opening for an experienced service advisor. Come join our growing team with this customer oriented position.
Benefits
- Competitive pay
- Salary plus commission bonuses
- Paid Vacation to start
- No Late Evenings
- No weekends
- Training
- Career growth opportunities
Responsibilities
- Welcome customers in a timely, friendly manner and obtain necessary vehicle information
- Advise customers on necessary services, recalls, routine maintenance and other repairs needed
- Prepare repair orders showing time, cost, and labor estimates
- Compose detailed descriptions of customer concerns on repair orders to familiarize technicians on work to perform
- Explain all diagnoses, work performed, and any repair order charges to the customer
- Help identify mechanical problems by carefully listening to customer concerns, doing visual inspections, and if needed, conducting road tests
- Answer incoming service calls, schedule service appointments, and update customers while always maintaining excellent communication
Qualifications
- Excellent communication skills
- 2 years of advisor experience, GM dealership preferred
- Highly organized and eagerness to improve
- Willingness to take initiative
- Computer literacy, quality writing and grammar skills
- Ability to handle multiple tasks easily
- Ability to provide quality customer service
- Friendly, outgoing personality
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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