Senior Community Manager

Cushman & Wakefield | Thalhimer has a unique career opportunity on our Thalhimer Multifamily team. We are seeking an experienced and highly motivated Senior Community Manager at The Townhouses of Chesterfield in Richmond, VA.

The ideal candidate has an upbeat enthusiastic personality, is a team player, takes initiative, and is willing to work flexible hours as necessary to get the job done.

Education/ Experience:

A Bachelor's degree from accredited college or university or 5 years related experience in property management. Proficient with Microsoft Office, Excel, and Outlook and have experience with property management software

Qualifications:

• An assertive go-getter with the ability to multi-task and deal with a fast paced environment
• Possess an extreme attention to detail and ability to solve problems
• Dependable and flexible
• Ability to recognize areas of improvement and work closely in a team environment
• Ability to relate to people and enjoy customer service

Responsibilities:

• Manage daily operations of the community including leasing, marketing, and maintenance activity -Manage the turnover and punch-list process from the contractors
• Provide a high level of customer service and connect with the residents
• Market properties via online sources, print advertisements, and through community outreach programs
• Respond to all rental inquiries
• Track prospects and report weekly/daily prospect reports to corporate office
• Manage accounts payable and accounts receivable
• Execute leases in accordance with corporate policy and VRLTA regulation
• Process rent payments and manage resident accounts
• Oversee maintenance staff in regards to work orders, unit inspections, preparing units for occupancy
• Manage property expenditures in accordance with budget
• Execute and manage renewal programs
• Maintain tenant files in a neat and organized fashion
• Oversee all tenant communications
• Physically walk and regularly inspect the community
• Plan and host resident events
• Perform regular market surveys to make rent adjustment/concession recommendations
• Be able to make a difference!

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.