Guest Services Agent-Hybrid-PCB Territory

Job Overview:

We are looking for a friendly, self-motivated, team-player who is tech savvy, detail oriented and loves customer service!

We are looking for friendly candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multitask are required. Excellent communication skills are essential. The ideal candidate will also have a warm welcoming smile, a positive attitude, and be knowledgeable about all the treasures our area has to offer.

Job Responsibilities:

• Manage guest relations
• Offer excellent service to current guests
• Schedule maintenance and property preparation tasks
• Maintain communication between internal departments, vendors, and contractors

Schedule:

This is a full-time, hybrid position located in Panama City Beach, FL. 3 days of in office work required per week. Working shifts are 9 am to 5 pm or 2 pm to 10 pm. Scheduled shifts are based on business needs. Weekend work is required.

About Us:

RealJoy Vacations aims to attract, hire, and cultivate the area's best talent!

RealJoy Vacations, established in 2009, provides vacation rental owners with high-quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun, and fast-paced vacation rental company that manages properties across the panhandle of Florida!

RealJoy is a faith-based company.

Our company motto is "Because you Matter." We respect and appreciate all people.

Our mission is to "Steward all people and properties entrusted to us with integrity and excellence."

Our core values are Be Respectful, Be Excellent, Be Accountable, and Be a Leader. Be REAL!