Associate Sales Coordinator, LATAM

Associate Sales Coordinator, LATAM

Work Mode: Hybrid

Location:  Hybrid at Kohler, WI

Opportunity

Under the general supervision of the Associate Director Aftermarket Parts & Service – Latin America, the role encompasses the following

Specific Responsibilities

• Manages assigned accounts to achieve and support Parts Department’s revenue and margin goals.
• Performs QAD and SAP related duties at a proficient-user level.
• Backup to other Sales Coordinators and support department overall objectives.
• Understands how to effectively use supplier’s resources and parts ordering websites.
• Understands how to effectively use Kohler research tools, warranty site, etc.
• Understands how Kohler Power Resource Center and Kohler Power Parts impact the distributor.
• Priorities: 90% in order management and 10% commercial activities based on assignments.

Order Management

• Manage assigned portfolio of customers (distributors and direct accounts).
• Effectively manage order entry, invoicing and processes.
• Effectively manage open line items and open order report.
• Support On-Time-Delivery department metric.
• Manage invoicing issues and pricing errors.
• Run reports on agreed upon schedule.
• Daily email/phone communication with customers to secure high levels of service.
• QAD and SAP usage to achieve tasks.

Commercial Excellence

• Champion high levels of customer service
• Profile portfolio of customers to understand customer’s needs.
• Engage in commercial initiatives such as consumable launches, product training and rebate programs

Skills/Requirements

• Associate degree in marketing, business administration, accounting or computer science is preferred.
• At least 1 years’ experience in Sales Administration or 1-year experience in a customer service position with direct customer contact preferred.
• Familiarity with the Generator Division businesses and products is preferred.
• Skilled use of Microsoft Office applications required. Applications used are Outlook, Excel, Word, and PowerPoint.
• In-depth knowledge of QAD and SAP sales and shipping functions preferred.
• Bilingual: English and Spanish is required
• Responsible self-starter who will work independently to meet deadlines and commitments to support the division.
• Must take ownership of projects.
• Must be accurate and thorough in execution of tasks.
• Candidate should be a proactive, analytical thinker with good judgment and curiosity to identify and solve underlying problems, suggest programs and study alternative methods of operation.
• Good problem-solving skills and communication skills are required.
• Good planning and organization skills are a must to juggle multiple projects.
• Should project a professional image with external and internal customers.
• Flexible working mode (hybrid): 3 days at the office and 2 days remote, after the associate becomes proficient in their working tasks.

The hourly range for this position is $25.15 - $31.45. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.  So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.  

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.  We invite you to learn more about our culture and company at .

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.  If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact .  Kohler Co. is an equal opportunity/affirmative action employer.  

We invite you to learn more about equal employment opportunity by reviewing the Federal and the .