Patient Access Representative

Address is 448 State Hwy 248 Suite 180 Branson MO 65616

Duties

• Mercy's Patient Registration coworkers are the first non-clinical coworkers that interact with many of our patients.
• They are reassuring while collecting accurate patient data at the bedside.
• With competency and compassion, these coworkers help patients understand their insurance benefits and educate them on their financial responsibilities.
• They are able to discuss payment options and assistance, as necessary
• The Patient Registration coworker will facilitate all components of the patients' entrance in to any Mercy facility.
• This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
• The Patient Registration coworker will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
• This position requires our coworkers to be moving around the hospital for the majority of their shift.
• These coworkers provide services consisting of registration, financial clearance and partner with other departments to provide knowledgeable clerical support and much more.

Ideal Qualifications

• 1-3 years clerical experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required some college helpful.

Minimum Skills, Knowledge And Ability Requirements

• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Strong organizational skills; attention to detail
• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.