Card Program Administrator - Full-time

JOB SUMMARY

Responsible for maintaining a companywide purchasing/travel card program. Develop strong working relationships with staff at all levels across the company in order to promote and drive adoption of the card program. Define and deliver a training program supporting the program tools and processes. Oversee accounting controls, card issuance process control, record retention policy assurance and tax compliance administration.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Plan and coordinate the implementation of ongoing improvements to the card program in order to streamline and improve corporate card issuance and expense processing.
• Educate customers on the proper use of the card, policy information, and changes to procedures.
• Implement policy changes as needed and communicate to customers.
• Design and deliver training programs related to the Corporate Card and any supporting software applications.
• Analyze spend on card programs for trends and communicate to leadership potential changes as necessary.
• Manage card accounts- set up and closing, revising limits and other controls.
• Maintain desktop procedures and policy manual for card program.
• Serve as the primary interface between Charter and the Corporate Card vendor regarding the card program, emerging technology, changes in the program, and any other issues.
• Provide oversight of the online expense reporting system, and a full understanding of the system processes to make updates.
• Develop and implement audit routines to ensure compliance with policy requirements.
• Communicate audit issues/problems to management for resolution.
• Provide reporting and metrics to illustrate the value of the program.
• Handle security issues with discretion.

 
 

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Accounting and Purchasing knowledge
• Demonstrated interpersonal customer service skills
• Demonstrated communication skills
• Verbal and written training skills
• Demonstrated knowledge of Excel

 
Required Education

• Associates degree in Accounting or related field, or equivalent work experience
   

Required Related Work Experience and Number of Years

• Card Program Administrator or equivalent - 1-3
    

PREFERRED QUALIFICATIONS
Preferred Related Work Experience and Number of Years

• Experience in writing policies and procedures
• Concur experience

 

WORKING CONDITIONS

• Office environment
   
   

FAC330 2024-30062 2024

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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