DME Fitter / Medical Assistant

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing
• Training & development

Orthopedic Surgery and Sports Medicine Clinic (OSSM) is a premier subspecialty-oriented orthopedic group with fellowship trained physicians with an immediate opening for a full-time DME (Durable Medical Equipment) Fitter.

Voted "Best Of" four years in a row in Orthopedics by the Business Journal of North Idaho!

Summary/Objective
Under the direct supervision and ordered by the providers, the DME Fitter will provide proper fitting and education of orthopedic durable medical equipment (DME), such as knee braces, shoulder immobilizers, walking boots, wrist braces, etc. to patients and will gather necessary paperwork to facilitate billing on behalf of the practice. The DME Fitter will provide the highest level of customer service to patients, providers, and all clinic personnel, and strive to meet performance goals of OSSM. We have multiple locations so this position would also be cross trained in rooming patients and acting as a Medical Assistant from time to time.

Minimum Qualifications
1. High school diploma or equivalent.
2. Certified DMEPOS by an accredited school, preferred or;
3. American Association of Medical Assistants (AAMA) certification preferred
4. Two years of health care experience preferred.
5. Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing.


IDEAL CANDIDATE:

• Athletic training certification preferred, though not required
• Prior sports medicine experience preferred, though not required
• Strong medical terminology and anatomy knowledge
• Responsible for proper fitting and patient instruction of bracing
• Use of cast saw and ability to cast and splint
• Provides education to patients on the application, use, care, and expected outcome for orthopedic durable medical equipment (DME) products as indicated by the physician instructions and manufacturer recommendations.
• Assists patients with defective product returns to manufacturer for warranty replacement.
• Performs functional brace measuring and fitting as prescribed by the physicians and coordinating with patients for follow-up fitting appointments as necessary.
• Obtains Certificate(s) of Medical Necessity forms and patient medical records as necessary for the billing department for processing of insurance claims.
• Ability to communicate effectively both written and verbal
• General understanding of insurance companies and authorizations
• The ability to handle multiple priorities
• Ability to work independently
• Good judgment and decision making skills
• Customer service orientation and empathy skills to interact effectively with patients
• Dependable attendance and punctuality
• Detail-oriented
• Computer/tech literate
• Fast-learner
• Self-starter
• Professional
• Team player

Cross Training as Medical Assistant

• Taking medical history
• Take record of interventions, and ensure prescription refills are made
• patient medicine reconciliation is completed.
• Responsible for stocking rooms with medical supplies.

Essential Job Functions (Physical)

• Regular and predictable attendance is an essential job function.
• Majority of the shift is spent standing.
• Ability to handwrite legibly
• Ability to work in a stressful and fast-paced environment
• Ability to view computer monitors with close vision, color vision, depth perception and ability to adjust your focus with good hand-eye coordination.
• Frequent reaching, stooping and twisting when filing, accessing records and answering telephone
• Ability to lift up to 25 pounds.
• Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence.
• Communicates with patients, physicians, families and co-workers in person and on the telephone.

Work Environment:

• Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.