IT Field Technician

IT FIELD TECHNICIAN - ARCHWARE COMPUTER SOLUTIONS - HARRISBURG, PA

About the Company:
Archware Computer Solutions is a leading IT Company based in Harrisburg, PA supporting businesses throughout Central Pennsylvania for over 20 years. 
Learn more about us here:  https://www.archware.net/about-us/

About the Role:
We are looking for a driven, dedicated and customer centered IT Professional to join the team as an IT Field Technician.  We pride ourselves as a professional and customer driven company that provides exceptional service for all things IT related.  We specialize in computer and internet issues: hardware and software repairs, office set-up, tech support, hosting, networking and online service, optimization and computer protection. 
In order to be successful as a Field Technician, candidates should be able to:

• Troubleshoot hardware and software issues in an office/professional environment.
• Provide both phone and desk-side support to customers.
• Carry out hardware upgrades.
• Install, test, and/or upgrade desktop software.
• Install hardware.
• Troubleshoot network issues.
• Establish, configure, and troubleshoot user accounts. 

Qualified candidates should possess the following:

• Diploma or Associates degree in a Computer/IT related field
• A+ or MSCE Certification
• 2 years field experience with MCSE certification or 4 years field experience with A+ certification. 
• Completion of at least 250 residential/small business computer repair service calls.

Role Requirements:

• Must be located in the general Harrisburg, PA area
• Must own a drivers license and working automobile, and be able to travel to individuals and businesses on a daily basis, up to 65% of the time.

Please apply with an updated resume.  Cover letters are a plus!
We thank you for your interest in Archware Computer Solutions and look forward to meeting you!
 

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