Bell Attendant

OVERVIEW OF ROLE:

The Bell Attendant creates a welcoming environment for Resort guests. They will facilitate their arrival or departure in an exceptional manner and shuttle guests to their destinations. 

EDEN RESORT & SUITES EEO STATEMENT:

The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

$12 an hour to start

DUTIES AND RESPONSIBILITIES

• Takes initiative to greet guests in a warm and friendly manner.
• Open doors, greet guests, and assist with luggage.
• Keep Lobby area tidy by sweeping and removing refuse.
• Assist guests by giving directions and providing important information about the Resort and local attractions.
• Shuttles guests within a 10-mile radius.
• Drives to pick up supplies as needed.
• Bus luggage porter.
• Assist with check-in desk as needed.
• May assist other departments as necessary.
• Other duties as assigned by management.

ESSENTIAL SKILLS:

• Expert in the art of gracious hospitality.
• Positive, outgoing individual.
• Customer service oriented, ensures that every guest has an excellent experience.

EDUCATION AND EXPERIENCE REQUIRED:

• At least one (1) year hotel or customer service experience, is preferred.  
• A valid Pennsylvania Class A Commercial Drivers License, is required.

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods of time.
• Ability to lift up to seventy (70) pounds for luggage assistance. 

The Eden Resort & Suites offers a collection of unique and up-scale guest rooms and suites, unsurpassed on-site recreational facilitates, and exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premiere destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. Our core values are at the heart of all that we do and are key to our enduring success. Team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member.

BENEFITS:

• 401(k)
• Dental Insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Employee Assistance Program
• Vision insurance