Supply/Cart Room Specialist

Supply/Cart Room Specialist

POSITION SUMMARY

• Receives, stores and issues materials, supplies and equipment.
• Takes inventories and assists in compiling stock records.

OVERVIEW

• The evaluation is to assure individual performance, departmental goals and organizational goals are aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this process, both the manager and the employee participate in the evaluation process.

QUALIFICATIONS

1. Knowledge, Skills and Abilities
   • Excellent customer service skills.
   • Reads and understands the English language.
   • Ability to think critically and analytically with little or no supervision
   • Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
   • Ability to process information and prioritize
   • Possesses exceptional verbal and written communication skills
   • Possesses independent work habits, is self-reliant and self-directed
   • Ability to learn, adapt, and change as required by the job functions
   • Ability to maintain absolute confidentiality of material and information accessed and reviewed
   • Basic computer literacy
   • Ability to move freely, reach, bend, and complete light lifting
   • Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines
   • Ability to maintain attendance to meet standard job practices

1. Education
   • High School diploma or GED
2. Licensure
   • None
3. Experience
   • Minimum three (3) months experience preferred
4. Interpersonal skills

1. Essential technical/motor skills
2. Essential physical requirements
   • Medium: Exert 20 – 50 lb. of force occasionally and/or up to 15 lb. of force frequently - greater than 75%

1. Essential mental requirements

1. Essential sensory requirements
2. Other
   • Clerical Skills

1. Equipment used

OTHER QUALIFICATIONS

1. Exposure to hazards (body fluid exposure level)
   • Level III

1. Age of Patient Populations Served
   • No patient contact - none

STANDARDS OF PERFORMANCE

• CRMC employees are devoted to serving our customers – including patients, physicians, fellow-employees and our community by adhering to the Standards of Performance. We are here to make all of our customers feel special.

1. Courteous – Employee is courteous in interactions with customers – patients, physicians, fellow-employees and our community
2. Respectful and Confidential – Employee respects the rights of privacy of our patients. Ensures cultural differences are respected.
3. Responsive – Employee responds quickly, graciously and appropriately to customer needs. Employee thanks customers.
4. Gratitude and Attitude – Employee’s behavior shows that he/she believes that each of us controls our own attitude and that what is important is not so much as what happens to us, but how we choose to react to it.
5. Pride, Ownership, and Image – Employee accepts all the rights and responsibilities of being a part of the CRMC family.
6. Communication – Employee is personally accountable for positive communication with the customer – patients, family members and co-workers.
7. Teamwork - Employee contributes positively to the CRMC team and is committed to treating coworkers with courtesy, honesty and respect. Employee abides by the Time and Attendance Policy. Employee has team pride in the purpose of our work – saving lives.

JOB SPECIFIC DUTIES AND PERFORMANCE STANDARDS

• Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position’s purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of the position, along with the corresponding performance standards.
  • Under direct supervision of Manager, stocks and rotates in neat and orderly manner by keeping cart supply are filled on a daily basis.
  • Fills and delivers requisitioned orders to appropriate departments and refers related problems to Manager or designee as evidenced by:
• 
  
  • Inventories and fills complete compliments of exchange carts within the eight hour shift as observed by the Manager
  • Reports stock outs and other cart related issues to the Manager.
  • Fills and delivers exchange carts to appropriate departments and maintains them as evidenced by:
    • Requisitions must be filled and delivered to appropriate area within 48 hours of its receipt as observed by the Manager or designee.
    • Problems encountered within this requisition process must be reported to the Manager or designee at the time that they are discovered; i.e.,
  • Assists in maintaining daily and periodic inventories by completing assigned cycle counts and inventories as directed by the Manager.
  • Maintains storage area in orderly manner as directed by completing scheduled cleaning assignments on a daily basis as directed or rotated by the Manager
  • Performs related clerical duties.
    • Coordinates exchange cart data between warehouse and Hospital.
    • Performs work of equal skill and responsibility as directed. May also perform work of a higher level in preparation for increased responsibility and may be requested to do work of a lesser responsibility when work load of the department so requires.

REGULATORY COMPLIANCE

• Below are any additional competencies as related to regulatory compliance that are specific to the job title and not listed in the other sections of the document.

EDUCATION AND COMPETENCY

• Attends all mandatory and department-specific education and training programs as required
• 
  Attends all required education and training and can describe his/her responsibilities related to department safety and specific job related hazards.
• 
  Has met all required competencies for the evaluation period as evidenced by job specific competency evaluations...