Program Specialist

Position Description: Program Specialist
FLSA Classification: Exempt
Reports To: Executive Director
Created: May 14, 2014
Updated: July 7, 2021

Job Summary


As Chairperson of the Interdisciplinary Team, the Program Specialist supervises the entire process of admissions, programs, family counseling, individual served discharge, and follow-up services for all programs of the division. Finalizes individual program plans and affects their implementation and evaluation. As the supervising Qualified Mental Health Professional, determines specific individual needs. Provides individual and group counseling on a regular basis. Works closely with the program managers in matters of individual(s) served treatment and training.

Essential Job Functions

• Determining individual(s) served needs for a minimum of two (2) community homes.
• Design of an applicable individual active treatment program for specified homes.
• Developing/providing staff training for professional/para-professional staff.
• Reviews all case referral materials, makes note of problem areas, requests additional or more current information when necessary, and makes recommendations to the admission committee.
• Reviewing/evaluating program plans for all homes in the Division.
• Participates in the pre-enrollment interview with the prospective individual(s) served and their family and/or agency representative.
• Scheduling and guiding consultants and other professionals involved with the individual(s) served programs.
• Family counseling on a direct/indirect basis.
• Serving as a liaison between the Division and any other agencies that provide similar services.
• Being CMA certified.
• Participate in the performance evaluation of all Program Supervisors and Home Managers for a minimum of two (2) homes on an annual basis.
• Coordinating the written responses and insuring that all survey deficiencies are corrected in the time specified as outlined in the survey responses.
• Writing programmatic polices/procedures
• Providing functional supervision for all QMRPs in the Division.
• Chairing HRC committees in the absence of the Executive Director.
• Coordinating drug review to ensure that the clients receive the most therapeutic drug regime.
• Any/all other duties assigned by the Executive Director.

Qualifications/Experience/Job Knowledge

• Bachelors degree in Social Work, Psychology, Counseling, or Special Education. Additional consideration will be given to individuals with graduate coursework from an accredited college.
• Five (5) years field experience in Social Work, Counseling, Psychology or Special Education.
• Must know how to determine individual(s) served needs and be able to develop programs that will meet their needs.
• Working knowledge of Windows 7, Office 2010 applications. Aptitude to learn other software programs as required for this position.

Physical Requirements

• Constantly moves about to coordinate work
• Regularly works in fast pace environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or medical condition to perform essential functions.

Special Requirements

• May be required to attend seminars or job-related training courses.
• Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities.
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities.
• Must be able to prioritize work tasks.

Employment Variables

• Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. Must be able to work some evenings when required.

Working Environment

• General office environment.

Supervisory Responsibilities

• This position will not have direct reports.