Laundry and Housekeeping for Private Estate (Kihei, HI) - Full-time

Private family estate in Kihei, Hawaii is looking for a full-time laundry and housekeeper.

This person will assist in the overall management of the estate but will have a strong emphasis on laundry and housekeeping. The laundress/housekeeper will directly report to the House Manager and must be a self-starter with the ability to work independently and prioritize tasks.

Overall Key Accountabilities (including but not limited to the following):

Housekeeping:
• Ensuring that all household spaces are maintained at the highest cleanliness levels and that all housekeeping tasks are performed as needed.
• Ensure specific zones that have been identified are cleaned where third-party vendors are not permitted.
• Management/participation of third-party housekeepers and vendors permitted in the home (currently Tuesdays and Fridays).
• Ensuring all stocking levels of consumables are adequate and replaced when appropriate.
• Ensuring maintenance of all cleaning equipment, supplies, and products; ensuring safe and sanitary storage and care of products.
• Cleans and washes items specified by the homeowner (pots, pans, dishware, etc.).

Laundry:
• Daily operations of in-residence laundry.
• Upkeep of wardrobe and linens, steaming, ironing, and avoiding shrinkage.
• Ensuring all garments received for laundry service are inspected and any stains or prior damage to a garment are noted before processing, in accordance with the owner’s needs, and ensuring all garments are timely returned.
• Returning items to original location or specified areas.

General / Administrative:
• Help with improvements for better service standards with a general theme of anticipating the owner’s needs and organization.
• Ability to work with little supervision and maintain a high level of performance.
• Working quickly without compromising quality.
• Inspecting for and immediately notifying and addressing any damages, deficits, and disturbances.
• Implementing and adhering strictly to rules regarding health and safety and ensuring compliance with all company policies and practices.
• Always conducting oneself in a professional manner.
• Adhering to the established standard of conduct and house rules, fire regulations, procedures, and policies.
• Passing any owner feedback accordingly.
• Assisting with errands asked by homeowner, guests, or team.
• Assisting with groceries and supplies.
• Supporting the administrative operation of the property and the homeowners.

Requirements:
• Have experience working in a luxury home, hotel, or luxury yacht
• Housekeeping/Laundry: 2 years minimum (Required)
• Strong work ethic
• Excellent communication and interpersonal skills
• Ability to work in a team environment.
• Ability to utilize feedback and anticipate owners’ needs.
• Ability to receive owner in a friendly and courteous manner.
• Ability to handle owner enquiries.
• Ability to report happenings to superior.
• Passion for accuracy.
• Outgoing, polite, confident, intelligent, and alert.
• Consistency in performance.
• Flexibility and adaptability.

Expected shift and hours: Primarily day shift and 40hrs per week.

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Able to stand for duration of shift
• Available to work: weekdays
• 2+ years of experience in the cleaning & maintenance services industry

Preferred qualifications:

• Valid driver's license
• Available to work: on call
• Available to work: early morning
• Available to work: weekends
• Available to work: overtime