O&M Customer Business Manager HVAC

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick-time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

Responsible for the execution of an Operations & Maintenance (O&M) account site(s). Supervises the work of subordinate personnel, providing for the safe and efficient operation, maintenance, and repair of systems and related equipment of contracted activities. Communicate with client and O&M team on all issues concerning execution of the contract.

How you will do it

• Responsible for hiring, training, performance management and scheduling the staff needed to fulfill O&M contractual obligations. Manages the work of subordinate personnel.

• Administer corrective/disciplinary action as needed.

• Develop and prepare work schedules to cover a 24-hour operation. Manage the requisition and inventory of all fuels, water treatment chemicals, supplies, equipment, and materials.

• Develop and implement training programs. Review and maintain training progress reports. Update training manuals. Develop and implement safety procedures. Procure required safety equipment such as respirators, hard hats, earplugs, etc. Complete safety inspections to ensure compliance with safety regulations and codes.

• Review daily shift logs and operation sheets. Create and update policies and procedures. Maintain personnel files on staff performance and work history.

• Train and supervise the work of all maintenance staff, to include the use of proper safety procedures.

• Oversee and assist with monthly preventative maintenance duties. Supervise the annual tear down, cleaning and rebuild of all boilers and associated equipment

• Oversee ongoing programs, Conduct annual inspections , coordinate needs with outside vendors.

• Provides standard management reports as required.

• May be required to be on call 24/7 to provide telephone assistance as well as emergency response to the facility. All Facilities Management positions are subject to callbacks seven day a week, 24 hours a day.

• Responsible for adhering to cost or overhead budgets.

• Maintains and submits all records and documents to proper authorities. Conduct inspections to ensure the efficient operation of equipment, and ensures compliance to all city, state, and federal license and certification requirements.

• Reviews all work and assures performance in accordance with established safety procedures.

• Complies with all company policies and procedures and adheres to company standards.

• Performs other duties as required.

What we look for
Required

• Two-year technical degree or equivalent field experience.

• Five or more years of experience in general maintenance work in a commercial or industrial environment.

• Demonstrated leadership abilities.

• Able to manage and train entry-level personnel.

• Able to deal with customers and others at all levels.

• Knowledge of JCI procedures and policies.

• Must be a team player, committed to working in a quality environment.

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