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Front Desk Manager | Beautiful Mountain Hotel | Salary up to $90k
•Today
| Verified Pay | $90,000 per year |
|---|---|
| Hours | Full-time, Part-time |
| Location | Estes Park, Colorado |
About this job
Job Description
Job DescriptionCompany Description
Hotel Front Desk Manager
Salary up to $90K
Estes Park, CO
If interested, send your resume to Heather Koleser at Heather@geckohospitality.com.
Opportunity at a historic Rocky Mountain Hotel. This Hotel Front Desk Manager is a hands-on position working directly with the front desk staff to provide the best possible guest experience for our returning and first-time guests. Apply today to our Hotel Front Desk Manager position in Estes Park, CO!
Job Overview:
The Front Desk Manager will respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Respond to inquiries regarding hotel information and guest concerns and supervise the daily operations of the Guest Services personnel. The Front Desk Manager must promote a safe environment to achieve maximum guest satisfaction and financial success.
Responsibilities:
- The Front Desk Manager greets guests, completes check-in/check-out procedures for all guests daily and ensures guests are satisfied.
- The Front Desk Manager ensures the front desk team is trained on and performs all duties consistently and on time while focusing on the guest.
- The Front Desk Manager will answer inquiries and accept reservations by accurately communicating hotel rates and information and working with staff to use suggestive selling techniques to sell room rates and increase occupancy and revenue.
- The Front Desk Manager will always be friendly, cheerful, and courteous.
- The Front Desk Manager will provide information and assist staff in recommending area restaurants, theaters, activities, etc., to ensure optimum guest satisfaction.
- The Front Desk Manager will follow up on any complaints/problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
- The Front Desk Manager will implement emergency training and procedures to protect the hotel's guests, staff, and company assets appropriately.
- The Front Desk Manager will ensure proper communication with the team on all hotel activities to ensure guests’ needs are being met in a timely fashion.
- Conduct thorough orientation and supervise training on computer and front desk functions.
Knowledge/Skills:
- A minimum of 5 years of hotel management experience.
- Must have total understanding of hotel front desk procedures, policies, and operations.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Benefits:
- Competitive salary plus bonus potential.
- Medical, Dental, and Vision insurance.
- Relocation reimbursement and assistance with housing for the first 2 months.
Hotel Front Desk Manager - Salary to $90K!
If interested, send your resume to Heather Koleser at Heather@geckohospitality.com.
Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.
At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.
We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.
At Gecko Hospitality, you certainly have... more choices
Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.
At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.
We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.
At Gecko Hospitality, you certainly have... more choices
Company Description
Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices
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