Service Advisor

Jimmy Britt is a family run and operated dealership. We have spent a great deal of money to ensure that we have the needed tools and equipment to complete the necessary job tasks. We believe in hiring Great People and giving them the necessary tools and training to offer Exceptional Service and Enjoyable Team atmosphere!

RESPONSIBILITIES 

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant 
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

BENEFITS

• Great work/life balance with a 5-day work week
• Paid holidays, sick time, and vacations
• Saturday Lunches
• Free college through Degrees@work program free college for you and your immediate family
• Relocation Assistance
• Medical, Dental, and Vision
• Employee Vehicle Purchase Program--Employee discounts for parts, service, and vehicle purchases
• Above Average Industry Pay-We pay for performance and experience
• Long Term Job Security-Owner has been at a dealer over 18 Years
• Professional & Respectful Work Environment
• Paid Training & Certification
• Community Involvement Opportunities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.