Install/Service Coordinator

Position Title: Install/Service Coordinator

Reports to: National Product Sales Manager

Location: Kalamazoo, MI

Employment Status: Full-Time

FLSA Status: Exempt

Position Summary: We are seeking a dedicated Install/Service Coordinator to join our team. This role is pivotal in managing federal contracts for the installation and maintenance of equipment at federal facilities. The ideal candidate will have a strong background in project management, excellent communication skills, and experience in using software for contract management.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Coordinate and oversee all aspects of equipment installation and maintenance at federal facilities.
• Ensure compliance with federal contract requirements and standards.
• Use designated software to manage contracts, track project progress, schedule installations, and maintenance activities.
• Liaise with federal agencies, contractors, and internal teams to ensure timely and efficient completion of projects.
• Resolve any issues that arise during the installation and maintenance processes.
• Prepare and maintain detailed reports on the status of contracts and projects.
• Prepare estimates.
• Monitor contract budgets and timelines to ensure projects are completed within allocated resources.
• Travel may be required.

This position requires passing an extensive background check.

About Us

Aldevra was formed in 2009 by current President & CEO Rodney Marshall. Mr. Marshall is a U.S. Marine Corps veteran and minority entrepreneur. Over the last decade, Aldevra has successfully performed federal and state government contracts for multiple agencies throughout the U.S. and overseas. Recent awards include:

• 2022 Michigan 50 Companies to Watch
• Great Place to Work Certified™ 2020-2023
• 2024 Military Friendly® Employer (including Spouse), Brand, Supplier Diversity Program, and Company
• 2020 SBA Region 5 Small Business Prime Contractor of the Year
• Army Partnership for Youth Success (PaYS) Partner #911
• 2018, 2019, 2020 Inc. 5000 list of fastest-growing privately owned businesses in the U.S.
• 2020, 2021, and 2023 HIRE Vets Medallion Award Recipient
• 2020 Vets100 list of fastest-growing veteran-owned businesses in the U.S.
• 2019 Vet50 list of fastest-growing veteran-owned businesses in the U.S.
• 2023 Vets Indexes 3 Star Employer
• Michigan Veteran Friendly Employer (Silver Status)
• Michigan Veteran Connector Certified
• Military Spouse Employment Partnership (MSEP)

More information is available at aldevra.com.

Qualifications:

• Shall possess a Associate degree or in lieu of, have 2 years of related experience.
• Proven experience as an installation coordinator, service coordinator, or similar role.
• Proficiency in using project management and contract management software.
• Strong communication and interpersonal skills to interact effectively with multiple stakeholders.
• Ability to solve problems creatively and effectively under pressure.
• Valid driver's license
• Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
• Excellent attention to detail; accurate data entry and written communication
• Customer Focused and team-oriented work ethic
• Able to multi-task efficiently and accurately, focusing on quality

Veterans and Military Spouses are encouraged to apply.

We offer you a generous benefits package including:

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• Life Insurance
• Paid Time Off
• Employee 401(k) with company match
• Professional Team Environment

Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.