Store Manager

Position Store Manager: Reports to Owner

Result Statement: To support the Midwest Family Health team, with designated duties and responsibilities resulting in proactive approaches as well as engaged and well-trained teams thriving in a culture adherent to company mission, vision and values

Education Two years minimum college with courses in Leadership, Management, Sales, Merchandising, Marketing and Medical terminology preferred

Experience: Leadership, supervisory, retail sales, customer service and medical terminology experience preferred

Other Requirements: Valid Driver’s License required

Dependable vehicle

The principal responsibilities of the Store Manager consist of but are not limited to the following:

• Promotion of company mission, vision and values.
• Ensure policies and procedures, including but not limited to, the Employee Handbook, Standards of Conduct and Medicare Standards, are communicated, understood and followed by employees.
• Ensure exemplary services and values are provided to customers and patients.
• Delegate responsibilities to employees in a manner that insures they understand their tasks, authorities, and roles. The Store Manager maintains control and holds staff accountable for their actions. Even though duties may be delegated, the authority and responsibility for all functions and activities associated with store management rests with the Store Manager.
• Ensure adequate staffing in the store to meet company needs.
• Ensure that someone is trained and designated to adequately administer operations without causing undue problems when the Store Manager is absent from work.
• Ensure retail area displays are clean, attractive and conducive to a professional pharmacy store operation.
• Ensure the inventory is ordered according to company guidelines and within budgetary constraints.
• Maintain an awareness of developments in the community and fields that relate to job responsibilities and integrate them as appropriate.
• Accountable for the implementation of customer relations programs.
• Meet regularly with staff, other managers and directors to ensure information flows both horizontally and vertically throughout the organization to ensure that goals and objectives are achieved.
• Ensure compliance with Federal, State and local regulations, including CMS accreditation.
• Ensure there is no discrimination regarding, sex, race, creed, age, or religion.