Dispatch Clerk

Description: The objective of this position is to coordinate the dispatch process for the delivery team, ensuring all paperwork, equipment, and orders are routed, loaded and ready for the Dispatch process on a daily basis. Provides management with an overview of dispatch/routing issues and troubleshoot as necessary to make sure all routes are dispatched. Co-ordinates dispatch of equipment to assigned Driver teams.

Hours: 3PM – 11:30PM Days: Sunday – Friday Off Saturday and one weekday

Hourly Rate $21.00

Required skills & Abilities:

1. Ability to influence employees.
2. Attention to detail in all aspects of dispatch and routing process.
3. Organizational skills and leadership skills
4. Bi-lingual a plus; Spanish
5. Computer skills, including Word, Excel.

Accountabilities:

1. Set up, troubleshooting and prepping EPOD’s for daily routes.
2. Set-up, troubleshooting and prepping of Omnitracks for daily routes.
3. Set-up, troubleshooting and prepping of handhelds for the routes.
4. Creates the driver packets and assigns keys for routes.
5. Assigns E-LOGS to the Drivers for the daily assigned trucks.
6. Completes Daily Schedule for Delivery Operations at the end of the night.
7. Advising management of any emergency call-ins needed to complete routes on daily basis.
8. Assists with routing trucks as needed.
9. Dispatches the delivery team at appropriate times, assigns Helpers as needed and ensures all trucks dispatched on time.
10. Coordinating getting add-ons onto trucks ready for route dispatch.
11. Reviewing Daily Open Order Report to make sure all orders are loaded and ready for delivery.
12. Assists with Mid Shift Receiving
13. Supports Customer Service team with Mid Shift Cash and Carry prep and pickup.
14. Assists with scheduling of delivery team.
15. Assist with safety culture.
16. Any other duty that might be assigned from time to time.
17. Assures all tasks are performed according to company policies and procedures.
18. Interface with warehouse, delivery team, inventory, and customer service as needed.