Medical Social Worker II (Bilingual Cantonese)

• Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings.


• Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness.


• Partners with patient to identify needs and develop and implement individual treatment plan based on mutually agreed upon treatment plan.


• Discuss options for care proactively including Kaiser resources and external community/government resources to assist patient and family in developing short and long term care plans as appropriate.


• Team with other disciplines in assessing, planning and providing services for patients utilizing biopsychosocial information.


• Assist patient in advocating for self to receive appropriate services within Kaiser and in the community.


• Takes, reviews, evaluates and prioritizes written and oral referrals.


• Maintains documentation, records and data collections.


• Responsible for completion of required documents in a complete and timely manner.


• Liaison between patient and Kaiser maintaining positive relationship with Kaiser and providing for continuity of care.


• Identifies appropriate levels of care and facilities for referred patients, were applicable. Obtains placements, where applicable.


• Collaborate with internal and external resources in Kaiser and the community to meet mutually agreed upon goals and objectives.


• Provides information and referral to community resources as requested.


• Coordinates exchange of information between Kaiser, families, members and skilled nursing facilities.


• Determines application of Kaiser, Medicare and Medi-Cal benefits to specific patient situations.


• Assist in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.


• Works with referral sources to clarify and complete required clinical and psychosocial information.


• Perform other related duties as necessary.

Grade 10

• Step I: 0 - 2 years social work experience.


• Step II: 2 - 4 years social work experience within the last five (5) years.


• Step III: 4 or more years social work experience within the last ten (10) years.

• Masters in Social Work accredited by the Council of Social Work Education.

• N/A

• Demonstrated ability to work on a multidisciplinary team.


• Must have solid psychosocial assessment skills.


• Knowledge of chronic and acute disease and how it impacts patient and family functioning.


• Demonstrated excellent oral/telephone communication skills and written documentation.


• Must be computer-literate and, preferably, experienced in automated clinical information systems.


• Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.


• Demonstrated ability to function independently as a collaborative, supportive team member.


• Must be able to master detailed and complex information regarding benefits and coordination of care.


• Must be willing to work in a Labor Management Partnership environment.


• Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.


• QBS I - Cantonese (required)

• LCSW preferred.

PrimaryLocation : California,San Francisco,San Francisco 4131 Geary Medical Offices.
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:30 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : A06|SEIU|United Healthworkers
Job Level : Individual Contributor
Job Category : Behavioral Health, Social Services & Spiritual Care
Department : San Francisco Hospital - Population Mgmnt-Frail Elder - 0206
Travel : Yes, 50 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.