The job below is no longer available.
You might also like
in Richmond, VA
$46est. per hour Navy Federal Credit Union • 6h agoUrgently hiring 6.7 mi Use left and right arrow keys to navigate
$65Verified per hour Innova Solutions • 5h agoJust posted Urgently hiring 9.5 mi Use left and right arrow keys to navigate- $79
est. per hour MBP • 6h agoUrgently hiring 4.4 mi Use left and right arrow keys to navigate - $28
est. per hour Apple Designs, Inc. • 1h agoUse left and right arrow keys to navigate - $19
est. per hour GAI Consultants Inc. • 2d agoUrgently hiring 12 mi Use left and right arrow keys to navigate
ServiceNow Technical Architect
•12 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Richmond, Virginia |
About this job
Job Description
Job Description
ServiceNow Technical Architect at Richmond, VA
Fulltime
- The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments
- The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules
- To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes
- The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes
- Focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM etc modules and the development of the modules specific to the customer business requirements and outcomes
- Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current / future-state processes during workshops with key customer sponsors and stakeholders
- Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes
- Lead technical aspects of project delivery and solution delivery for engagements
- Provide technical leadership on best practice for ongoing support of ServiceNow
- Lead the configuration and development of modules to meet customers' business outcomes and requirements
- Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer
- Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow
- Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform
- Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution
- Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform
- Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes
Your Privacy Choices