Order Processing Specialist

As we continue to grow, we are looking to hire an additional Order Processing Specialist to our team!  We are looking for someone that is versatile, organized, and has a great technical aptitude. This role will allow you to use your experience in manufacturing or metal fabrication to ensure the efficient flow of orders from receipt to production.

Impact Fab is a custom fabrication shop located in Holland, Michigan. We specialize in short run productions, machine build and part prototyping. Our commitment to quality service, quality parts, and genuine respect have earned us the loyalty of our customers and a prominent place in the design for manufacturing market.

Day to Day Role as an Order Processing Specialist includes but not limited to:

• Receive and review customer orders, ensuring completeness and accuracy of specifications
• Interpret customer drawings, blueprints, and specifications to generate production instructions and bill of materials (BOM)
• Work closely with Account Managers and production teams to ensure alignment on order requirements, timelines, and any special considerations.
• Enter orders in ERP System (JobBOSS2)
• Continuously evaluate and improve order processing workflows to enhance efficiency and minimize errors
• Identify bottlenecks and propose solutions for improvement
• Maintain accurate records of orders, specifications, and communications to ensure traceability and accountability throughout the production process
• Provide guidance and support to production personnel on order requirements, ensuring clear understanding and adherence to specifications
• Occasional purchasing responsibilities and working with outside vendors as required

To be Successful as an Order Processing Specialist, we believe you will have the following:

• Prior experience in order processing, manufacturing, or metal fabrication industry highly desirable
• Proficiency in reading and interpreting technical drawings and specifications
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Detail-oriented mindset with a focus on accuracy and quality
• Proficiency in computer applications such as Microsoft Office, ERP systems (JobBOSS2), and CAD software preferred
• Critical thinking, judgement, and decision-making skills
• Must enjoy working in a fast-paced environment with tight deadlines and solving customer challenges
• Ability to work successfully in a team environment with excellent communication skills and ethical conduct
• High level time management and organizational skills

At Impact Fab, we believe in having a positive influence on everyone we encounter through our work and interactions.  We hold strongly to our values and our purpose to bring glory to God.

• Respect – We care for & value our team members, our customers, our vendors, and our community. We stand by our word and do what we say we will do.
• Agility – We look for & quickly respond to the opportunities and challenges our customers face. We are a trusted partner and solutions provider.
• Curiosity – We desire to learn and grow, both as individuals and as a business. We ask the question “How can I make this better?”
• Excellence - We bring our best effort each day and strive to do it right. We take pride in our work.

If you want to be part of a wonderful family-owned organization and add value as an Order Processing Specialist, please consider applying today.  To learn more about what we do and our purpose, please visit us at www.impactfab.com