Program Coordinator, County Expansion Program - Coffee County

Catholic Charities is seeking candidates for the position of Program Coordinator in our County Expansion Program. This position will be housed at the Catholic Charities Family Resource Center in Tullahoma, TN. Current Coffee County Residents or someone with extensive Coffee County community knowledge preferred. This position is 37-1/2 hours per week from 8:00 a.m. to 4:30 p.m. Monday through Friday with some flexibility required.

• Provides holistic and comprehensive case management services to all clients including intake assessments, goal setting, long-term action plan development, progress monitoring, budgeting, advocacy, and referrals.
• Ensures that the Family Resource Center is welcoming and inviting to guests by maintaining a clean, clutter-free space that meets the program and agency guidelines. This includes proper storage and management of the food pantry, if applicable.
• ·evelops and maintains professional relationships with community partners to enhance collaboration and connection to services through community outreach, engagement in community collaboratives and meetings, and participation in community-based events.
• Connects families with needed and available community resources and follows up as appropriate to document progress/success of referral.
• Ensure all documentation submitted by the client is valid and uploaded into the system for accurate data tracking.
• Develops and facilitates a Community Advisory Board in accordance with program guidelines.
• Maintains a cooperative relationship between the agency and other providers who are co-located in the county family resource centers and monitors activities of the co-located partners to ensure they meet the needs of Catholic Charities’ clients. Analyzes changing community needs and integrates that knowledge into program development.
• Evaluates program effectiveness and recommends changes.
• Analyzes and reports on program activities on a weekly and monthly basis.
• Maintain accurate client/program records regarding services provided according to Agency guidelines, using the database(s) provided by the agency and within Agency time frame.
• Actively participate in supervision sessions, periodic team meetings, and training.
• Performs other duties as assigned.

Education/Experience

• Bachelor’s degree in social work or related field, with at least two years of experience working with families and young children, field of social services, mental health, or services for displaced peoples OR master’s degree in social work or a related field is preferred.
• Nonprofit experience and training in trauma-informed care, family-centered coaching, conscious discipline, and ACES preferred.
• Knowledge/experience in charitable benefit or social service programs for state residents, especially in Middle Tennessee.

Other Skills

• Superior communication skills, oral and written, as well as superior interpersonal and presentation skills.
• Proficient with Microsoft Office applications.
• Ability to learn databases, and other systems.
• Strong relationship-building and customer service skills.
• Detail oriented, ability to multi-task, work under pressure, and meet deadlines.
• Exercises good judgment, discretion, integrity, and professionalism.
• Ability to work a flexible schedule.
• Shows initiative and works well independently with minimal supervision.
• Ability, interest, and willingness to work with diverse staff and clients in a culturally sensitive manner.
• Ability to prepare reports, develop grant proposals, and work within established budgets.
• Must have reliable vehicle (and current registration and insurance) to use for agency business, as needed, with mileage reimbursement.
• Ability to work effectively with others.
• Ability demonstrate flexibility with and adapt to program changes.
• Ability to convey non-judgmental and open personal qualities with a clear sense of boundaries.
• A strong sense of and respect for confidentiality concerning clients and fellow employees.
• Ability to represent the Agency to the community in a positive manner.
• Current driver’s license required. Ability to legally operate a motor vehicle and provide own transportation.

HOW TO APPLY:

Qualified candidates should send a resume and a cover letter detailing interest, desired salary, and available start date.

Catholic Charities of Tennessee is an equal opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Satisfactory completion of a background and reference check is required.

BENEFITS

• Ten (10) vacation days.
• Twelve (12) personal days.
• Eighteen (18) paid holidays.
• 403B plan with company match.
• Pension plan.
• Health insurance, vision, and dental coverage.
• Employee Assistance Program.
• Voluntary benefits.