Customer Service Trainee

Pivotal Perspectives is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a dynamic and creative entry-level Customer Service Trainee to engage our consumer audience in acquisitions and existing accounts creatively.

There is no experience required, as this is an entry-level position. We provide full training and development. Our next entry-level Customer Service Trainee will experience a direct impact on their professional growth as our clients are expanding. If you are looking for an opportunity to accelerate your professional growth while being rewarded with successful consumer relations, apply to our entry-level Customer Service Trainee position today!

Requirements of our entry-level Customer Service Trainee:

• Create and present product proposals to customers related to their individual needs
• Drive sales growth through regular contact and introducing our clients’ specific products and services that are available
• Cultivate relationships directly with all customer accounts, new and existing
• Retain customer accounts by solution-based selling
• Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s

Experience and skills we are looking for from our entry-level Customer Service Trainee:

• Associates Degree or 4-year diploma highly recommended
• 1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
• Comfortable engaging with working directly with customers
• High attention to detail when managing accounts
• Excellent written and verbal communication skills
• Strong work ethic and the ability to learn new skills quickly
• Outstanding time management and follow-up

What you can expect from us at Pivotal Perspectives as our entry-level Customer Service Trainee:

• In-house training and coaching from the best in the industry
• Comprehensive and competitive pay structure
• Internal and exponential promotions / upward mobility
• Enthusiastic team environment and collaborative team atmosphere
• Team building nights / all-expense-paid team events and company trips

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