Insurance Adjuster - Norfolk, VA

The Insurance Adjuster will assist with the organization’s comprehensive insurance and risk management program, assessing and identifying risks that could impede the organization's reputation, safety, security, or financial success. Also, they will help review, investigate, and adjust insurance claims filed against the company.

Essential Functions:

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

Competencies:

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

Required Education and Experience:

• High School Diploma, GED, or equivalent certification.
• 3 or more years experience as an insurance adjuster
• Experience as Third Party Administrator

Preferred Education and Experience:

• Bachelor's degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.

Affirmation/EEO Statement:

The position requires employees to be able to pass a background check and drug screen as required for this job. Must meet I-9 requirements.

The company provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.